Customer Service Sales

Roxanne Carter

Orlando, FL *****

***************@*******.*** - 407-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Social Media Evaluation (Independent Contractor)

Appen Butler Hill – Remote – January 2018-December 21, 2018 Customer Service Representative (Independent Contractor) Arise Virtual Solutions - Remote - March 2017 to January 2018 I was an independent contractor for this company taking calls for Staples Business Advantage, assisting customers with orders, tracking orders, and making adjustments to orders per customer requests. Crew Member - Arby's-Orlando, Fl - September 2005 to Present (helped me through college)

• Assist customers with orders, making sure their orders are correct at drive thru and frontline.

• Maintaining a professional environment in the restaurant, and experience handling a POS system.

• Work together as a team to make sure business runs smoothly. • Replenish stock and maintain a clean environment.

Sales Associate Atlantic Strings Inc.-Orlando, Fl.-August 2006-August 2010

• Ran the credit cards for rental instruments, while also making and receiving calls for delinquent instrument payments.

• Maintained the quality of the instruments and learned skills specific to those instruments.

• Assisted customers with rentals/rent to owns/sales and returns.

• Controlled the payment of instruments and learned book keeping. • Brought down delinquent count from 50 to 11.

Skills/Unique Qualifications

• Proficient in MS word, Powerpoint

• Music composition, Blogging, Fiction/Non-fiction EDUCATION

Bachelors in Music/Creative Writing (Minor) Rollins College-Winter Park - Winter Park, FL January 2011 to December 2014 (Graduated May 2015)

SKILLS

Customer Service (10+ years), Sales (4 years), Record Keeping (4 years), Word (10+ years), Powerpoint (10+ years), Excel (4 years), Music (10+ years)

Contact this candidate