Customer Care Manager

CURRICULUM VITAE

PERSONAL PROFILE

NAME: NAKIGOBE

OTHER NAMES: FIONA KUSASIRA

SEX: FEMALE

YEAR OF BIRTH: 27TH MAY 1980

NATIONALITY: UGANDAN

CONTACT: ac72jm@r.postjobfree.com

+256-***-****** / +256-***-******

EDUCATION BACKGROUND

Current status: I am currently doing my last paper (International Trade Law) for a Degree in Laws, School of Law, Makerere University.

YEAR

SCHOOL/INSTITUTE

QUALIFICATION

2009-2010

Law Development Center

Diploma in Law

2006 - 2008

YMCA Kampala

Diploma in Business Administration

1996-1998

Bishops Senior Secondary School Mukono

Uganda Advanced Certificate of Education

1992-1996

Bishops Senior Secondary School Mukono

Uganda Certificate of Education

WORKING EXPERIENCE

ORGANIZATION

DUTIES

SKILLS ACQUIRED

Royal Compu Enterprises

- Offering secretarial services including

typing and filing documents.

- Office management

- Customer care

- Book keeping

- Basic accounting

- Giving legal advice

Customer care skills

Filing Documents

Communication skills

Buganda Road Magistrates Court (Internship training)

-Worked as a court clerk

-Offered typing services

-Filing of Court documents

-- Translate from language of court to local language to the accused

-Visiting prisons to observe and make a reports on how human rights are applied by prisons to the accused.

Patience with all kinds of people.

Problem solving skills

Good Communication skills.

Working under pressure to achieve set targets.

Court filing procedure

Uganda Red cross (Internship training)

-Offering secretarial services

-Book keeping

-Attending other trainings for example in project management, first aid and others.

-Training others

-Sensitizing communities on health programmes such as immunization, food security and others.

-Offering first aid services

Good communication skills

First aid skills

Training skills

Hope Secretarial Bureau

-Attending customers: offering all secretarial services such as typing, printing, scanning, phone services and others

Customer care

Office management skills

Communication skills

LANGUAGES SPOKEN:

English

Luganda

REFEREES

1.Mr. Kayondo James

Certified Public Accountant

Office of Auditor General

Tel: +256-*********

2.Mr. Patrick Muwanguzi

Director

Royal Compu Enterprises

Tel: +256-*********

Contact this candidate