Serena A. Holthaus

*** ***** ** *** * Bel Air, MD 21015

c 928-***-**** ac72jd@r.postjobfree.com

Professional Highlights:

Administrative

•Developed and maintained organization department while reporting progress to Executive Director and Board of Directors

•Developed program to procure, schedule and train over 200 volunteers and employees for annual special events

•Composed and proofread correspondence, complicated dual-merge document forms, finance reports and contracts

•Database Administrator for organizational (Raiser’s Edge and Financial Edge) databases to include monitoring of data entry, financial data, reporting and quality control

•Established organizational best practices for database and financial accounting

•Preparation of forms, tabulations, databases and reports from rough drafts for presentation to the Board

•Maintenance of calendars for Executive Director, Board of Directors and special event committee members

•Coordinate and oversaw all aspects of organizational meetings and events to include full Board, various Board committees, special event committees and annual event committees

•Consulted with Executive Director and Board of Directors to handle highly sensitive financial issues

•Records maintenance for over 5,000 constituents for purposes of development solicitation, special events and volunteer opportunities

•Coordinated travel for Executive Director and Board

Fundraising and Stewardship

•Organized and managed departmental fundraising events to include procurement of sponsors and donors, coordination of meetings and volunteers, design of corresponding literature, marketing and monitoring of event revenue and expenditures

•Organized and managed organizational annual appeal

•Oversee processing of all incoming department revenue

•Build and steward sustainable relationships with individual donors, corporations and organizations

•Produced other written collateral to support broader development goals as needed such as event and program press release, newsletters and program brochures

•Conducted prospect research for department utilizing Wealth Engine database

•Planned, initiated and implemented a comprehensive sponsorship program for internal and external constituents

•Coordinated and executed marketing, public relations and sales activities for department

•Created favorable public relations and represented organization in internal and external markets

Legal

•Familiar with courtroom procedures, protocols and individual roles

•Pull and review files in preparation for court proceedings

•Provide clerical support for Court and Judicial Assistant to include preparation and review of orders and other court documents

•Processing of correspondence, orders, sentencing documents and forms

•Pulling and reviewing files in preparation for court proceedings

•Filing and routing orders

•Process and route sensitive materials to interested parties

•Knowledgeable in case file management procedures to include physical security

•Review minute entries and orders for the Court's file

•Maintenance of exhibits for hearings and trial

•Explained procedures and forms to parties in case

•Maintain equipment for court record preservation

•Skilled with court-related software: JAVS, MEEDS, File Case Tracking, AZTEC and AJACS

•Secured information for judges and contacted witnesses, attorneys and litigants to obtain information for court

Organizational

•Coordinate court calendar during court proceedings

•Confer with the Court, counsel, litigants, detention, security and the public to execute calendar and ensure compliance with policies and procedures set forth by the Court

•Managed prospective jurors and sworn jurors during trial

•Design, initiate and implement procedures

•Inventory control of supplies, parts and organizational equipment

•Compile data, prepare and distribute reports

•Superior analytical and research skills

•Compose and proofread correspondence, finance reports and contracts

Customer Service

•Assess customer needs and provide service accordingly

•Proven ability to quickly and professionally respond to unforeseen events

•Recognize the importance of team work in organizational success

•Skilled in interpersonal communication strategies and tactfully dealing with difficult people

Employment:

Foundation of Yuma Regional Medical Center in Yuma, Arizona

Fund Development Specialist - February 2011 – Present

Yuma County Superior Court in Yuma, AZ

Bailiff/Judicial Specialist - February 2007 to February 2011

Yuma County Superior Court in Yuma, AZ

Courtroom Clerk II - January 2003 – February 2007

Hearing & Speech Institute in Portland, OR

Director of Development & Publications - December 1998 – November 2002

YWCA of Greater Portland in Portland, OR

Development Specialist - February 1998 – December 1998

Pacific International Enterprises in Medford, OR

Controller - October 1997 – January 1998

Pacific Northwest Museum of Natural History in Ashland, OR

Associate Director of Development - June 1994 – September 1997

Software:

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access and Publisher)

Adobe (PageMaker, Illustrator and Photoshop)

InDesign

Constant Contact

Judiciary related software (JAVS, MEEDS, File Case Tracking, AZTEC and AJACS)

Corel Office

Fundraising Software (Raiser’s Edge, Financial Edge, DonorPerfect, Cresendo and WealthEngine)

Education:

Southern Oregon University in Ashland, Oregon

1989 – 1994 Major in Geography

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