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Customer Service

Provo, UT
December 27, 2018

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Nathalie Porter

Provo, UT


Work Experience

Sales Ambassador

Lyft - Utah County, UT

July 2018 to Present

• Recruit potential Lyft drivers

• Created referrals and helped simplify the process of signing up for Lyft.

• Schedule meetings for potential new drivers

• Helped run recruiting booths at local events and universities. Account Manager

Acculing Translation Services - Orem, UT

March 2018 to August 2018

• Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

• Data Entry and Research on Prospective and current customers.

• Consistent Cold Calling to Hospitals and Nationwide Companies

• Generate Sales Leads up to 25-50 a day

• General office assistant tasks.

Marquee IT Sales Representative

Orem, UT

January 2018 to April 2018

• Identified and resolved malware and computer viruses

• Created company wealth by selling up to 4,000 a week Living Scriptures Sales/Customer Service Representative Orem, UT

March 2017 to December 2017

• Problem solved when customers needed help troubleshooting our product.

• Prepared and submitted contracts and sales for orders

• Handled all billing matters and concerns

Computer Tech Aid/Customer Service Representative

Orem, UT

October 2016 to April 2017

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Operate office machines, such as photocopiers and scanners, and personal computers.

• Resolve customers' service or billing by refunding money, or adjusting bills.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Boostability SEO and Social Media Specialist

Orem, UT

February 2015 to July 2016

• Optimize web site for search engine consumption and optimal visibility.

• Develop relevant content and topics to reach the company's target customers.

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