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Collection manager and representative

Pomona, NY
December 31, 2018

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Charles B. Petro

* ******** *******

Greenwood Lake, NY 10925



My objective is to utilize my past 24 years of experience to gain a challenging position where my abilities and professionalism can be effectively applied.


PETRO INTEL ADVANCEMENTS LLC, Sole Proprietor Greenwood Lake, NY


Collections/Accounts receivables, Contractors project management and expeditor

ALLEN MAXWELL and SILVER INC. Englewood Cliffs, NJ Commercial Collection

Representative 2014-2016

Represented Fortune 500 companies to Start ups

Recovered on post and prejudgment defaulted accounts

Required to adhere to the clients internal policies and repayment guidelines

Negotiations were settled between ourselves and the customers attorney or corporate heads

Handled a lucrative portfolio that generated on an average of 1 million dollars

I would treat each account with the same level of professionalism not matter the size of the debt. I worked with my team setting goals and striving for excellence.

NCO FINANCIAL SYSTEMS, INC, Ramsey, NJ Collections Manager-Agent


Supervised and managed a team of 125 Collection representatives by communicating goals and objectives

Proficient in methods of skip tracing for locating consumers

Personally recovered approximately 20 million dollar with an average of 1.2 million annually

Assisted co-workers on accomplishing company projections.

Responsible for the handling of American Express, a multi-million dollar portfolio

Facilitated and implemented company policies and procedures, ensuring all state and federal laws were abided to.

Communicated a clear understanding of corporate budget and goal settings.

Managed individual team personnel concerns and group moral, creating 100% motivated staff recognitions.


Hawthorne High School, Hawthorne, NJ - 1979


FDCPA Rules and Regulations * Accurint/Lexisnexis * Internet and Social Media Skills * Clear understanding of Credit Bureau Reports


Self motivated, detailed orientated, hard-working with solid experience in environments where consistent quality performance is the key to success. Accurately performs challenging tasks which involve precision, attention to detail and exceptional organizational and analytical abilities. I have the experience and the skills to quickly develop a rapport with individuals of all levels and in learning new assignments. Recognized as a resource person, troubleshooter and individual others can comfortably look to for assistance, answers and guidance.

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