Administrative Assistant Customer Service

CHRISTINA BURNS

*** **** **** ***********, ** ***21 706-***-****

************@*****.***

Looking for an office position as a Secretary or Administrative assistant. Customer service is a job that I enjoy doing. I love talking to people and having them leave happy.

EXPERIENCE

FROM SEPTEMBER 2000 TO FEBURARY 2007

DISTRIBUTION OPERATOR, Publix Warehouse

Nightshift Dairy Box meat, Receiving D.O. for 6 months -Dayshift Dairy Box Meat Shipping D.O. for 3 years -Produce Receiving D.O. for 1 year -Frozen Food Shipping D.O. for 1 1/2 years - Did Personnel and Payroll for all three departments as a fill in. Also did High and Low velocity payroll fill in for 2 weeks.

FROM FEBURARY 2007 TO MAY 2008

RECIEVER, Publix Warehouse

Accurately receiving frozen food product for distribution to our stores. -also received product

for Dairy Box meat as well as Produce.

FROM MAY 2008 TO SEPTEMBER 2008

YARD JOCKEY TRAINEE AND RETURN CENTER PERSON, Publix Warehouse

Training as a Publix Truck driver to obtain a CDL, in order to drive a Yard Jockey truck for Publix Warehouse. Unload returns from the stores reorganize and recycle and return on trucks to proper departments.

FROM SEPTEMBER 2008 TO JANURARY 2009

DISPATCH - Publix Warehouse

Assign runs to drivers for food deliveries to Publix retail stores all over Georgia, North Carolina, Tennessee and Alabama.

Handle all incoming calls internally and externally. Handle deliveries for all departments at the Distribution center. Milk shipping, Frozen food, Dairy Boxed Meat, Low velocity grocery and High velocity grocery as well as Produce and the return center. Learning to route produce deliveries and learning how to mile and delay the trip sheets for accurate driver pay.

Skills: Microsoft Office Excel, Word and Access programs

EDUCATION

MAY 1983

HIGH SCHOOL DIPLOMA, Cecelia High School

Last semester in my senior year I received straight A’s for all courses

MAY 2012

ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION, AIU in Dunwoody

Was on the deans list twice for good grades. Concentration was in Medical billing and coding.

SKILLS

Proficient in Word, Excel and PowerPoint

Forklift certified

On time and willing to stay late to complete task as needed.

Excellent at following directions

I like to keep busy

ACTIVITIES

I am always finding home goods and clothes for the right people I like to network with my friends to find things that they need or are trying to get rid of. My passion is to help people any way I can to make life a better and enjoyable place. I support the United way and Goodwill. My only craft is to Crochet but I do it well.

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