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Customer Service Data Entry

Dallas, TX
$16.00 hr
December 31, 2018

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Beverly Johnson

Health Information Management

Lancaster, TX


I am qualified to collect, analyze and disseminate individual patient clinical data for document imagery and abstracting clinical data.

Authorized to work in the US for any employer

Work Experience

Patient Record Abstractor

UCLA Healthcare - Los Angeles, CA

October 2007 to October 2017

*Retrieve and process documents from designated Emergency and outpatient departments for scanning.

*Ensure that specific paper-based documents are included in the electronic medical record, determine which documents are included into the record.

*Prepare and scan document for inclusion in the electronic medical record.

*Carefully check documents for required indexing elements necessary to meet UCLA Healthcare standards for storage and retrieval.

*Perform quality review of processed documents to ensure integrity of the imaging and indexing process.

* Review computerized imaging indexes of documents to ensure accuracy and conformance to accepted standards and quality.

*Comply with HIPPA and Confidentiality Policies and Procedures as they apply to the job. Comply with

(DPH). The Joint Commission and Adhere to all Hospital Policies and Procedures.

*Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

* Responsible for auditing outpatient documents and making necessary corrections.

* Answer telephones and direct calls.

Epic Super User


Dorsey High School


iCAP, Care Connect, Microsoft Office, Data Entry, High volume scanner, 10 key by touch, basic excel, Type 60 wpm

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