Manager Assistant
Resume:
E-mail ac728l@r.postjobfree.com
**** ****** **. ***. ****. • Baton Rouge, La 70809 • Phone 225-***-****
ANGELINA P. NEAL, CAM
Objective
To obtain a position with upward growth in a welcoming and professional setting.
Experience
January 2018-Present Bristol Place Apartments Baton Rouge, La
Assistant Community Manager
■Performs all duties as directed by the Community Manager. Acts as a backup for all Community Manager duties
■Collect/Post rent payments while maintaining an accurate account of all ledgers. Follow-up on collections, post any notices associated with outstanding balances.
■Conduct move out inspections to determine applicable charges. Record all notable damages, prepare FAS/Deposit Accounting upon completion
■Perform file audits for all move-ins and renewals.
■Approve income for incoming residents, submit credit and background checks, final walk move-ins for move in satisfaction
■Follow-up with current residents on satisfaction, process/sign all renewals, notice to vacates and MTM notices
■Maintain records of all resident interactions
■Maintain records of past residents including but not limited to collections, incoming payments on past due balances, respond to all requested information by past residents
■Assist in the monthly planning of resident events
■Oversee and train all incoming leasing team members according to the standards of the company.
Nov. 2014- September 2017 Indigo Park by Cortland Baton Rouge, La
Assistant Community Manager/Resident Experience Manager
■Performs all duties as directed by Community Manager. Acts as a backup for all Community Manager duties
■Collect/post rent payments while maintaining an accurate account of all ledgers. Follow-up on collections, post any notices associated with outstanding balances
■Conduct move out inspections to determine applicable charges. Record all notable damages, prepare FAS upon completion
■Prepare monthly, weekly reports for community collections (e.g., Delinquency report, Pre-close out, End of month close-out)
■Perform file audits for all move-ins, move-outs. Approve income for incoming residents
■File evictions
■Prepare purchase orders, complete orders for office supplies
■Perform all duties to maintain a healthy community/home life (e.g., plan resident events, SOS, maintain positive person to person/telephone communications )
■Encourage resident feedback on all online review sites, review feedback and touch base with residents/prospects as needed
Sept. 2013- Nov. 2014 Tuscany Villas Baton Rouge, La
Leasing Consultant
■Greet prospects upon entrance into the leasing office
■Tour prospects and provide detailed and accurate information about our community
■Answer phones and schedule visits for prospects, follow-up with all prospects
■Assign units, rental rates and execute leases for tenants in the Yardi program
■Put in work orders in for maintenance
■Handle all walk in traffic for notice to vacate, renewals, subleases and general information
■Provide marketing strategies for the community
May 2013-Sept. 2013 Campus Crossing At Brightside Baton Rouge, La
Leasing Consultant
■Greet prospects upon entrance into the leasing office
■Tour prospects and provide detailed and accurate information about our property
■Answer phones and schedule visits for prospects
■Assign units, rental rates and execute leases for tenants in the Yardi program
■Put in work orders in for maintenance
■Handle all walk in traffic for notice to vacate, renewals, subleases and general information
■Follow-up on potential residents
■Update files and Pre-Lease File Audit
■Turn apartments
Education
Nov. 2012-2015 University of Phoenix Baton Rouge, La
■Majoring in Psychology
Jan. 2005-May 2006 BRCC Baton Rouge, La
■General Studies
Skills/Knowledge
Microsoft Word, Microsoft Office, Outlook, Word Processing and Keyboarding, Excel, PowerPoint, ADSi, UCR Program, Switchboard Telephone, Billing, Basic Office Skills, Access, Storis, EIS, Yardi Voyager, RealPage, Rent Café, Bluemoon, Onesite, Entrata, Ops Technology, Level One, Fair Housing
REFERENCES
Mandi Cook-Dyer
Regional Property Manager
Bearing Point Properties
Det. Sgt. Chris Johnson
Former Co-Worker
Baton Rouge Police Dept.
Mia Hyde
Site Coordinator
Employ Br
Cherie Mack
Real Estate and Marketing Professional
The Houk Group
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