Certified Pharmacy Technician 10 + years experience

Professional Summary

Skills

Work History

M F

**** ********* *****, *******, ** 39553 • Cell: 228-***-**** • **********@*****.*** Skilled Pharmacy Technician offering ten years of experience and knowledge in all facets of pharmacy operations, eager to bring talent and expertise to the table. Accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. HIPAA Trained

Team collaboration

Multitasking

Interpersonal communication

Data entry

Regulatory compliance

Committed to quality assurance

Prescription filling training

Motivated self-starter

Conflict resolution ability

Accurate pharmaceutical calculations

Retail and compounding pharmacy procedure

knowledge

Certified Pharmacy Technician, 09/2014 to Current

Gardens Pharmacy & Compounding – Ocean Springs, MS Supervised,as Lead Technician, six pharmacy technicians and coordinated day-to-day assignments. Counted, measured, and compounded medications following standard procedures. Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Resolved non-routine issues like third-party billing, computer system and customer service issues. Answered incoming phone calls and addressed questions from customers and healthcare providers. Collected co-payments or full payments from customers along with accurately billing compounded medications to insurance.

Hand counted control medications, measured liquids and reconstituted antibiotics. Coordinated the pharmacy staff schedule.

Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Received and accurately processed written prescriptions from customers using PrimeRX computer system.

Properly billed and dispensed an average of 50 compounded prescriptions per day. participated in public seminars to educate local residents about Bioidentical Hormones, gut health

/general health issues,and the Prescript Fit Program. Completed new and updated patient profiles, including lists of patient medications. Regularly stocked shelves, rotated stock and checked for expired medications. Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic or similar drugs.

Reconstituted oral liquids.

Correctly completed pharmacy paperwork, including daily and weekly reports. Prepared medications such as emulsions, liquids, powders and ointments. Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.

Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.

Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Helped achieve pharmacy business objectives by increasing sales and gross margins by 25 percent. Effectively prioritized tasks and organized workflow to increase efficiency. Effectively resolved insurance rejections and other billing issues. Receptively answered customer questions and helped locate desired items in the pharmacy. Partnered with management team to develop and implement in-store programs to increase sales. Complied with all federal laws, company policies and procedures and state regulations. Efficiently operated cash register and handled cash, checks, and charge transactions. Certified Pharmacy Technician, 05/2008 to 09/2014

Walmart Supercenter – Pascagoula, MS

Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Answered incoming phone calls and addressed questions from customers and healthcare providers. Resolved non-routine issues like third party billing, computer system and customer service issues. Reviewed and verified customer information and insurance provider information. Correctly completed pharmacy paperwork, including daily and weekly reports. Received and accurately processed written prescriptions from customers using Connexus computer system.

Reconstituted oral liquids.

Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.

Completed new and updated patient profiles, including lists of patient medications. Education

Efficiently operated cash register and handled cash, checks, and charge transactions. Hand counted control medications, measured liquids and reconstituted antibiotics. Effectively resolved insurance rejections and other billing issues. Properly filled and dispensed an average of 150-200 prescriptions per day. Verified and labeled prescriptions with the 8 point check. Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Associate of Arts: 2010

Mississippi Gulf Coast Community College - Gautier, MS

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