Manager Human Resources
Resume:
Angela D. Robinson
**** *.*. **** *** Grambling, LA 318-***-**** ***************@*****.***
Human Resources Professional
Extensive background in HR generalist affairs, including interpretation and application of HR policies and procedures, employee recruitment, placement and retention, staff development, conflict resolution, payroll, benefits and compensation, internal investigation (Worker’s Comp, employee issues, etc.), HR records management, HR and safety legal compliance.
Demonstrated success in negotiating win-win compromises, developing teambuilding programs, corporate policies, job descriptions and management reports.
HR Skills
Succession Planning
Employment Law
FMLA/ADA/EEO/WC/HIPPA
Internal Investigation and
resolutions
HRIS Technologies
Talent Acquisitions
Employee Relations
Benefits Administration
Talent Management
Full Cycle Recruitment
Orientation & On-Boarding
Training & Development
Performance Management
Organizational Development
HR Policies & Procedures
Professional Experience
TARA CARES Orchard Park, NY
Regional Human Resources Manager – 01/2017 – Present
Key Responsibilities:
Provide support to facilities as needed to ensure survey-readiness.
Provide Union avoidance training in non-union facilities.
Advise managers on proper disciplinary procedures and assist them with disciplining and counseling employees when appropriate.
Analyze training needs; design and present human resources related training programs to the human resources and management staff of supported facilities. Managed multi-site HR teams (eight nursing facilities). Impacted 800 employees by meeting over 90% of staff training goals.
Worked closely with Executive Director and Regional staff on retention strategies and implementation plans and programs to identify talent within and outside the corporation for positions of responsibility.
Identified appropriate and effective external sources for candidates for all levels within the company. Implements human resource planning models to identify competency, knowledge and talent gaps and develops specific programs for the filling of the gaps.
Tara Cares Louisiana IWTP (Incumbent Worker Training Program Grant) Coordinator.
Facilitated Certified Nursing Assistant Memorandum of Understanding Agreement with Delta College and Louisiana Workforce Development Division.
Facilitated Licensed Practical Nurse on the job training agreement with Louisiana Workforce Development Division.
Participated in bi-annual corporate meetings and training.
Prepared HR departments for and supported other departments during Joint Commission on Healthcare Accreditation visits.
LOWE’S HOME IMPROVEMENT Ruston, LA
Human Resources Business Partner – 06/2014- to 01/2017
Key Responsibilities
Develop human capital necessary to support the achievement of the financial, compliance, and strategic goals of the respective store location, positively contributing to the long-term success of the market, region, and company.
Responsible for developing the leadership skills of Department Manager and Assistant Store Managers.
Approached the business strategically; patterning with the Store Manager by studying market trends and developing short-term and long-term goals for driving employee engagement and retention within the store location.
Ensured continual business success by identifying, developing, and leveraging key areas of opportunity and strength within the store location.
Conducted internal investigations.
Maintained a daily Employee Relation (Open Door) Program that fostered communication and goal setting within the store location.
Minimized company exposure to unemployment and workers compensation liability through management of terminations, coaching, and corrective action policies and management of responses to unemployment claims and safety training and awareness.
Responsible for the implementation of policies and procedures, recruitment; group benefits; orientation, training and incentive programs. Manage Affirmative Action Plan; Good Faith Efforts; leave-of-absence programs, return-to-work programs, and personnel records; administer benefits enrollment and programs; administer HR budget; and handle HR workplace issues.
HAMPTON INN Eldorado, ARK
Interim General Manager, 09/2013 to 6/2014
Key Responsibilities
Extensive working knowledge of state/federal employment labor laws.
Collaborate with management to achieve organizational outcomes.
HR budget; and handle HR workplace issues.
Ensured budgeted reviews and revenue were achieved.
Perform annual employee evaluations.
Process accounts receivable statements.
Process account payables invoices.
Ensure accurate records of federal, state, and local reports as required by the applicable laws.
Process and monitor payroll.
Revised job descriptions across all levels and 50+ categories.
Inspect property and guest rooms daily.
Protect the hotels assets through enforcing and maintain preventive maintenance programs.
Negotiate service contracts, review bids and make recommendations to the owners.
Consistently delivers results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction.
HAMPTON INN Ruston, LA
General Manager-8/2011 - 9/2013
Key Responsibilities
Extensive working knowledge of state/federal employment labor laws.
Collaborate with management to achieve organizational outcomes.
HR budget; and handle HR workplace issues.
Ensured budgeted reviews and revenue were achieved.
Perform annual employee evaluations.
Process accounts receivable statements.
Process account payables invoices.
Ensure accurate records of federal, state, and local reports as required by the applicable laws.
Process and monitor payroll.
Revised job descriptions across all levels and 50+ categories.
Inspect property and guest rooms daily.
Protect the hotels assets through enforcing and maintain preventive maintenance programs.
Negotiate service contracts, review bids and make recommendations to the owners.
HAMPTON INN Ruston, LA
Human Resources Manager-5/2005 to 8/2011
Key Responsibilities
Prepare weekly front desk schedule.
Supervise daily activities for all departments within the hotel.
Responsible for recruiting, hiring, coaching and terminating employees.
Assist in the implementation of HR policies and procedures that support the company’s goals and objectives.
Establish “Open Door Policy” for employees to ensure the work environment is one of management involvement.
Develop and implement comprehensive staffing strategies that attract and retain the best talent in the industry.
Recommend solutions that impact leadership development, employee relations, and retention and organization structure.
Education & Certifications
GRAMBLING STATE UNIVERSITY Grambling, LA
Bachelor of Arts (B.A.) in Journalism, 1989
GRAMBLING STATE UNIVERSITY Grambling, LA
Masters (M.A.T) in Psychology, 2001
Hilton University Memphis, TN
General Manager Certification, 2011
Of Note
Affiliations:
Community Coordinating Council; Executive Board Member; District 11
Phi Gamma Mu Honor Society; Grambling State University
PHI Delta Kappa Education Society; Grambling State University
Delta Sigma Theta; Grambling Alumnae Chapter
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