Resume

Sign in

Customer Service Manager

Location:
Woodside, NY
Posted:
December 30, 2018

Contact this candidate

Resume:

Heather M. Mitchell

**-** **** ******

Astoria, Queens 11106

321-***-****

ac721m@r.postjobfree.com

Portfolio Link: issuu.com/heathermitchell3/docs/porfolio EDUCATION

University of Central Florida Orlando, FL

Bachelor of Design in Architecture May 2016

PROFESSIONAL EXPERIENCE

UNIVERSITY SETTLEMENT: PROJECT HOME (11/17- Present) Case Manager

■ Met and establish rapport with clients for an initial assessment regarding family composition and rental arrears

■ Gathered private documentation and input data into SalesForce recording all meetings and actions towards their case

■ Provided other resources such as financial counseling, mental health referrals and Financial literacy programs NUMBER 2 SCHOOL, INWOOD, NY (9/17- 11/13)

Teachers Aide

■ Assisted teacher with student tasks such as reading and writing

■ Over saw students during transitions to different classes

■ Regulated student behavior

RAHI, NY, NY (06/17-8/23)

Bartender

■ Created drink recipes for customers depending on their preferences and tastes

■ Established rapport with guests and creating regulars

■ Delivered great customer service while maintaining speed and made sure all ingredients were replenished DILLER SCOFIDIO + RENFRO, NY, NY (12/16-1/17)

Receptionist

■ Assisted with deliveries that come to the office

■ Organized meeting rooms for staff meetings

■ Forwarded phone calls and important messages

FUGLEBURG KOCH, WINTER PARK, FL (4/16-7/16)

Architectural Intern

■ Helped Architect complete plans, elevations, site plans

■ Collaborated with fellow employees for problem solving

■ Conveyed clear information to architects about progress VOLUNTEER EXPERIENCE

■ American Institute of Architecture Students (AIAS)

■ The P.E.O.P.L.E. Foundation - creative web design and marketing internship

■ Clean the world - recycling soap for countries in need

■ American Cancer society (ACS) - Community projects: painting murals for cancer SKILLS SUMMARY

§ Computer: Autocad, GoogleSketchup Pro, Photoshop Cs6, Kerkythea, Revit, Thea render

§ Team oriented, communication, Microsoft office, google sheets, excel spreadsheet



Contact this candidate