Data Entry Customer Service
Resume:
COVER LETTER
Leanne Murdoch
Calgary, Alberta, T2M 3S9
E: mail: ****************@*****.***
Phone: 403-***-****
RE: Bonterra Energy Corporation
Job ID: Data Entry Clerk
Thank you for reviewing my cover letter and resume. I am interested in the Data Entry Clerk position. I
have several years of customer service and computer work experience. I have recently completed
the Microsoft SQL Data Administration Certification program at the University of Calgary. Thank you for your consideration,
Leanne Murdoch
RESUME
Leanne Murdoch
2721-17A Street N.W.
Calgary, AB T2M 3S9
E: mail: ****************@*****.***
Phone: 403-***-****
QUALIFICATIONS AND EXPERTISE
Compliance and Serious Adverse Event Monitor
Reviewed, assessed and monitored reports submitted to the Conjoint Health Research Ethics Board
including Local and Non-local Serious Adverse Events,
Protocol Violations, Safety Progress reports, Investigator Brochure revisions, Developmental Core
Safety Information, SUSAR reports, Informed Consent Revisions, Protocol modifications and annual
renewals
Assisted the IRISS development team to implement modules and revisions
Advised study coordinators and principal investigators of applicable Health Canada, TCPS2, Health
Information Act and ICH guidance s and regulations
Wrote and processed modification approval letters and staged approval letters
Processed and entered data for CHREB renewals, completions, terminations, serious adverse events
and Non-local serious adverse events
Continuing Review Officer
Prepared research files for successful Tri-Council audit
Worked with administrators of Research Ethics Boards, Animal Welfare Committees and Bio-safety
Committee in facilitating the review of research protocols to ensure the timely issuance of
approval permits/ certifications and renewals in order to comply with university and external
stakeholder policies and procedures
Reviewed research protocols for appropriate ethics, animal care and bio-safety certifications and
advised stakeholders to ensure institutional compliance
Maintained databases, updated grant files and configured ethic certification renewals
Facilitated monitoring of compliance by collaborating with internal stakeholders to create, revise,
monitor and maintain standard operating procedures
Compiled internal stakeholder comments for MOU draft institutional response
Prepared summary of Regulations for Legal
Covered IRISS help-desk over vacations
Prepared report for funding allocation
Collaborated with Environmental Health and Safety, Internal Audit Services, Research Services
and Research Accounting to advise stakeholders on the university policies and procedures in
accordance with amendments from the federal granting agencies, federal and provincial legislation
and national and international standards
Data Administration
Government of Canada Enhanced Reliability Security Clearance
Issued electronic parts to technicians
Updated and maintained the resource library database, operational standards, equipment
publications, technical specifications, test specifications, equipment catalogues, blue print drawings
and other controlled documents, data or publications
Built Data Bases
Verified and catalogued the revision status of blueprint drawings in CM database
Reviewed all incoming documents, publications data and standards for revision status and
completeness then distributed them to internal and external groups as required
Circulated copies of new and amended contract/subcontract documents
Updated revision and distribution logs to communicate internal procedures, instructions and formed
issuance or amendments
Retracted all superseded copies in the facility
Research Lab Technician / Medical Laboratory Technologist
Assisted in the design and planning of research protocols
Evaluated and refined lab methods
Polymerase Chain Reaction (PCR)
In Situ Hybridization (RFLPs)
ELISA
Histology specimen fixation, processing of paraffin embedded tissue
Microtome cutting of paraffin and frozen tissues
H&E and special stains
Immunofluorescence staining
Agarose and Acrylamide gel electrophoresis
Analysis of enzyme isoforms and blood marker linkage analysis
Automated chemistry on multi-channel analyzers
Serum electrophoresis and immunoblotting
Thin layer chromatography and toxicology
Quality control: calibrated electronic lab equipment and documented corresponding logs
Quality control: positive and negative controls, high and low calibration controls
Quality control: performed daily, weekly and monthly maintenance of automated systems
Entered data and interpreted molecular genetic markers
Analyzed data, summarized results and prepares reports
Phlebotomy
Collected and handled biological specimens
WHIMIS training
Worked with porcine animal model
Research Associate
Facilitated survey questionnaires
Reviewed consent forms
Prepared Lab kit & collected biological samples
Data Collection
Nursing Assistant / Home Care
Primary nursing care in auxiliary and palliative care wards of Bethany Care Centre
Charted nursing care notes of residents
Wrote and revised nursing care plans
Coordinated AHS and Home Care nursing, physiotherapy, respiratory technology and medical
assessments
EDUCATION AND TRAINING
Bachelor of Science Biochemistry: University of Calgary, 1983
Medical Laboratory Technologist: SAIT, 1985
Graduate courses in Molecular Oncology: University of Calgary, 1993-1996 (unclassified student)
Certified Clinical Research Associate: Michener Institute of Applied Sciences, 2012
WHIMIS & Bio-safety 1 Course: University of Calgary, 2012
SOCRA member: SOCRA certification, 2013
Microsoft SQL Database Administrator Certification: University of Calgary, 2017
Continuing Education U of C: Relational Databases, Microsoft Access, Workplace courses, American
Sign Language 2011-2018
Bronze Medallion: Reiter Schule der Hannoverich, 1978
EMPLOYMENT HISTORY
Continuing Review Officer / Research Services: University of Calgary 2011-2016
Compliance and Serious Adverse Event Monitor/CHREB: University of Calgary, 2013-2014
Research Associate: University of Calgary, 2010
Data Administrator: Harris Canada Inc./ Government Communications Systems Canada, 2002-2005
Medical Laboratory Technologist: Calgary Laboratory Services- Histology, 1997-1998; Red Deer
Regional Hospital- Histology, 1989-1990, Calgary General Hospital-Biochemistry, 1985-1989
Research Lab Technician: Agriculture Canada, Lacombe Research Center, 1990-1992
Nursing Assistant: Bethany Care Center, 1979-1989
Home Care: 2017-2018
Mater Chocolat: 2018
Construction: 2008-2009
Plant Care Technician: 2005-2008
Children and Pet Photography: 1993-1996
INTERESTS AND INVOLVEMENTS
Seasonal farm and greenhouse work
Horses and photography
Nature and fishing
Dance and swimming
American Sign Language
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