Address: **** **** *** ** ****** Drive
Scottsdale, Arizona 85258
Highly motivated, profit and goal-oriented achiever with a recognized aptitude for marketing and business management. Diverse background and extensive travel, both domestically and internationally. Excellent bilingual communicator of English and Serbian languages, including the Cyrillic alphabet. Personably and intuitively interact with others at all levels. Proven Team Player!
Masters degree in Higher Education with experience, bilingual, absolute computer literacy in all Microsoft programs, high level of organization. Experience with Salesforce (SRM), CampusView, Orion, Image Now, Compass, and Roadrunner educational/ account software programs. Solid administrative background. A total of approx. eight years cumulative experience in education.
01/16 – Present
BizEx, Scottsdale, Arizona
Prospected, contacted and cataloged all potential clients.
Arranged for meetings and attended as Note Taker. Fielded
all incoming calls and acquired all necessary stationary and supplies on regular basis.
02/13 – 11/15
University of Phoenix, Phoenix, Arizona
Certified military advisor to the Washington, D.C. and Northern Virginia region. Consistently led team in student retention and student program completion percentage through exceptional student service, contributing significantly to various vital areas.
Advised to College of Business of programs, both at the graduate and undergraduate levels.
11/10 - 08/12
Northcentral University, Scottsdale, Arizona
Primarily assisted learners with the completion of their
enrollment. Contributed significantly to the training of new
hires and consistently met or exceeded expectations. Won
“People’s Choice” award as best Enrollment Specialist
six months after accepting position.
10/08 – 07/10
Kaplan University, Phoenix, Arizona
Originally hired as an Admissions Advisor, whereby duties included increasing school enrollment and successfully guiding students through the admissions process. Successfully completed training Phases I and II. Promoted to position of Senior Admissions Coordinator (Student Coordinator) in February 2009, whereby duties included conducting acceptance interviews, assisting students in obtaining essential documents, meeting goals within a strict metrics environment. Completed Emerging Manager Program, May 2009. Always surpassed expectations, received many awards.
12/04 – 02/06
MANAGER / CONSULTANT
Ladybug Club, Milwaukee, Wisconsin
Interviewed potential employees, conducted accounting
duties, ordered all inventory. Organized promotions and
events, including concerts. Formed all advertisements for
local newspapers as well as fliers. Trained staff. Priced
entire drink list and created company training manual.
11/02 – 04/04
Bartending Academy, Phoenix, Arizona
Contacted potential clients, arranged for appointments and
increased school enrollment. Provided instruction to
aspiring bartenders regarding drink preparation, local
liquor laws (‘Alcohol Awareness’)
11/00 – 04/01
New Times, Phoenix, Arizona
Prospected, qualified, and contacted potential clients.
Provided assistance in the marketing/advertising plan for
each client as well as in the creative process as it applies to
ad design for each client. Maintained all accounting
aspects pertaining to client and the New Times. Adhered
to all production and operational deadlines.
Master of Science: Higher Education
(College Administration Emphasis) 10/10, G.P.A.: 4.0
Kaplan University Online, Ft. Lauderdale, Florida
Bachelor of Science: Global Business Management
(Marketing Emphasis) 05/99, G.P.A.: 3.02
Arizona State University West, Phoenix, Arizona
Significant Course Work / Certification:
• Passed Arizona State Real Estate Examination, Spring, 1997.
• Volunteer work for the Disabilities Resource
Center (DRC) as Note Taker 1998.
• Participated in Voices of Discovery Programs,
Arizona State University. Fall, 1998/ Spring 1999.
• Passed Foreign Service Written Examination
(U.S. Dept. of State), Fall 2002.
• State of Arizona DLLC – Certified ‘Alcohol-Awareness’ Instructor
• Proud Lifetime Member ASU Alumni Association.
• Proud Lifetime Member Alpha Beta Kappa National Honors Society.