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Customer Service Administrative Assistant

Victorville, CA
December 26, 2018

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Rene Smith

Victorville, CA 626-***-**** /

Accomplished professional with outstanding verbal and written communication

Experienced customer service skills with high level of discretion and diplomacy

Proficient in MS Word, Excel, Outlook, Internet, Google Docs

Bi-lingual Spanish


4/2018- present Amtec San Bernardino, CA

Office Assistant III: for San Bernardino County Children and Family Services; Reception (answer phones) data entry, scheduling interviews, copying/filing. Customer Service, open and distribute mail, scanning, copying documents and reconcile travel expense.

2016– present Mobile Notary/Rene B. Smith San Bernardino County

Notary Public: Notarial acts and affidavits Powers of Attorney, Advanced Health Care Directives, Living Trust & Name Affidavits. Provide administrative support; transcribing, filing and document control.

6/2016-11/2016 County of Riverside TAP Riverside, CA

Temporary Clerical: 2016 election worker at Registrar of Voters site for Riverside County traffic control, customer service and information booth for English & Spanish speaking voters.

2014-2015 Quality Tax & Financial Spring Valley, CA

Administrative Assistant: Support administrative/accounting team during tax season with the preparation of tax documents, typing 1099 forms, scanning, filing and quality control to check accuracy of client information. Reception back- up, general clerical duties, Customer Service and provide notarial acts of documents, assist Spanish speaking clients with government forms.

2000-2013 MillerCoors Irwindale, CA

Administrative Assistant: Support Production Services and Accounting Services department staff by report distribution, copies and recording of daily schedules. SAP data entry, upload daily SharePoint metrics for plant and corporate staff review.

Export Coordinator; Point of contact for Supply Chain department. Database management document control, filing; bill of ladings and customs, department liaison for quality assurance of overaged/underran product. Used independent judgment for determining core issues requiring priority attention in the managing of 70 Export shipping accounts.

Education ABA Certificate Paralegal Studies Pasadena City College Pasadena, CA

A.S. Business Business Management Citrus College Glendora, CA

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