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Manager Office Assistant

Deer Creek, IL
December 26, 2018

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Cindy DIAZ

*** *. ***** ● Deer Creek, IL *****309-***-****

Computer proficient with Access, AS400, Epic, Excel, Fairbanks, Kronos, Matrix, Microsoft Outlook, Microsoft Word 8, PMM 9.0, 9.70, Power Point, Power IEP, Quick Books, Skyward, and U. S. Banks

December 2016 to Present – Receptionist/Secretary - Tazewell Mason County Special Education

Office receptionist

Receive and route all Tazewell Mason County and DRS incoming call’s

Provide backup support for Schramm Educational Center

Secretarial support for all Program Coordinator’s

Preparation and Journal entry of TMCSEA Deposits

Medicaid Coordination

Data Entry for District Billing for 25 locations

Requisition/Purchase Orders for Schramm Education Center and Tazewell Mason County Special Education/Accounts Payable Billing Support

Audiology Coordination/Transcription

Organize and maintain personnel and health files

Extended School Year

Human Resource background checks, New Hire and Insurance

TMCSEA forms, employment packets and stationary

October 2015 – November 2016 – Program Assistant – Bethesda Lutheran Communities

Answer multi-line phone system

Greeting and screening visitors

Provide administrative support to the Area Director and Program Managers/Case Managers

Maintain petty cash and petty cash ledgers

Assists with various paperwork New Hire, Insurance, and other paperwork as needed

Provide independent review of office procedures and reports concerns to appropriate person

Completed and dealt extensively with DHS/Medicaid applications

Training staff on Computer issues and software questions

Allocating receipts on U S Bank

December 2011 – October 2012 – Office Assistant – Snyder Village

Administrative support

Co-ordinate the volunteer help desk

Maintain deposit logs, MSW meals billing, co-ordinate site deliveries and food orders

Real estate tax billings and reconciliation

Scanning documents in Matrix data base for resident admissions

Health Center census spreadsheet maintenance

Coding of invoices related to job responsibilities

Maintain appointment calendars for massage and guest cottages

Serve as a backup for accounts payable, accounts receivable, billing and admission clerk

October 2005 – September 2011 – Practice Manager – Methodist Medical Group

Schedule staff to meet operational requirements

Oversee Payroll

Implement and monitor office policies and procedures

Manage insurance contracts and ensure compliance with contracts

Responsible for facility cleaning, hygiene, safety and maintenance

Control removal of medical waste in compliance with regulatory requirements

Ensure compliance with current healthcare regulations, medical laws and ethics

Keep track of equipment and devices and manage inventory

Liaise with vendors regarding equipment and supplies

Ensure patient records are current and accurate

Supervise medical coding, medical billing and banking

Prepared minutes for the Forum Committee

Monthly co-ordination of attendance at MSO Manager’s meetings

Physician credentialing

Conducted NCQA site visits and continued regular interaction with internal and external

Processed employee performance reviews yearly


Associate in Business, Illinois Central College, East Peoria, IL 1986

Secretarial Certification, Pekin Community High School, Pekin, IL 1983

High School Diploma, Pekin Community High School 1983

VOLUNTEER WORK – American Red Cross, Christian Outreach and Blessed Sacrament

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