Sign in

Desktop Support Engineer

H-10, Federal Capital Territory, Pakistan
December 24, 2018

Contact this candidate


Curriculum Vitae

OBJECTIVE: To be associated with development environment where my technical and analytical skills can be utilize in providing help and support to clients, this will increase the growth of an organization, which in turn is my growth.


•Name Tanzeel Ur Rehman

•Father’s Name Aman ullah khan

•Date of Birth 2 june,2000

•Marital Status Single

•Religion Islam

•Domicile Rawalpindi

•Nationality Pakistani

•Driving License Pakistan

•Mob# 0092-332-***-****



Matric (Scince) Rawalpindi board.

F.A Rawalpindi board.

Diploma in Information Technology


•Worked with Fun world Amusement & Theme Park (2) Year in (Rawalpindi ) as a“Team leader”

•Worked with Fun world Amusement & Theme Park (6) month in (Rawalpindi ) as a "Desktop Support Engineer"

•Worked with Hi Tech overseas employment (1) year In rawalpindi as a "Data Entry Operator"

•Worked with Funplex Amusement & Theme Park Rawalpindi as a "Team Leader"


•C ertifcate in PLC program logic control from Corvit Rawalpindi.

•One Year Diploma Course in DIT Computer Information Tecnology

•Certificate in Software (Ms Office) from Govt vocational training institute Rwp.

•Certificate in Mobile Hardware Software from AGT Institute Sadder Rwp.

•Certificate in Software Ethical Hacking from Cyber Security Rwp

•Certificate in Kali Linux from cyber security Rwp

•Certificate in (3) month Web developer and designe.

•Exprecine Certificate in IT Support Eng from Fun world Amusement & Theme Park.

•(3) month certificate in Basic I.T from Govt Vocational Traning institute

Main Job Tasks and Responsibilities

•Determine staffing requirements.

•Hire and train new staff.

•Supervise direct reporting staff according to overall company policy.

•Apply strategic planning to determine company, department or unit objectives.

•Set employee goals and objectives.

•Develop staff to maximize potential.

•Monitor staff performance including performance reviews.

•Delegate work duties to staff to attain objectives.

•Allocate use of available resources.

•Monitor and assist staff with work progress.

•Evaluate current business processes and systems.

•Plan and implement procedures and systems to maximize operating efficiency.

•Establish and maintain controls.

•Formulate department/unit policies and practices.

•Co-ordinate financial and budget activities for maximum operational efficiency.

•Facilitate the preparation and analysis of reports.

•Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels.

•Responsible for the achievement of department/division/unit productivity and quality goals.


•My daily activities such as troubleshoot, repair & upgrade the local area network and wiring closets., data backup & recovery, printing, e-mailing and Internet accessing.

•Maintenance and Administration of Leased line from ISP.

•Providing the client with Internet services, outlook configuration, and trouble shooting different network and security issues.

•Taking the backup of Database and configuration and updating of software.

•Installation of anti virus software, packages, applications and online updates.

•Maintaining network consist of windows 2003, windows 2000.

•Vista, Windows 2003, Windows 2000 server, windows XP& Win professionals as client.

•Installation of Win XP on DELL, HP, Compaq Systems.

•Administrating and troubleshooting of users PC’s.

•Installation & Configuration Of local and network Printers.

•Maintaining and trouble shooting of all Clients computers and software tools

•Networks Support & Installation.

•Excellent in computer hardware maintenance.

•Excellent Using MS Office Applications XP, 2003, 2007.

•MS Windows (98, XP, 2000, 2003 @ vista).

IT Desktop Support Engineer :-


Network installation and troubleshooting on windows XP/vista/win7.

Efficiently handling the maintenance of LAN/ Managing and Maintaining Domain

Manage Wireless network (WLAN).

Data backup and restoration.

Customer care and suggestion.

Field services in terms of PC, Network and Accessories installation and troubleshooting/ repairing if needed.

System Analysis:-

Installing Configuring and managing windows and client operating system. Interacting and building relationships with clients for addressing challenging issues.

Hire and manage information systems personnel and contractors to design, develop, implement,

Operate and administer computer and telecommunications software, networks and information systems.

Monitoring and administrating the overall system administration activities in the internal and End users site:-

Configure and troubleshoot Network Application with their Host.

Managing Configuring and updating of Schemes.

Technical Support:-

Installing Configuring and managing windows server and client operating system.

Managed all new install, switches, and other network resources.

Developed and updates documentation, appraising users and administrators of vital information.

Responsible for hardware and software applications for workstations, servers, and network data Communications.

Collaborated with executive management and department leaders to assess network


•Having Knowledge of computer Hardware troubleshoots the PC like motherboard CPU, hard-drive, rams, cheapest & fan.

•Proficiency in English Typewriting in Manual & Electronic @ 40 words per minute.

•Having good correspondence, Communication skill in professional manner.

•Technical support & information help desk.

•Able to work well under extreme pressure, often meeting tight deadlines, and able to effectively handle multiple ongoing projects.

•Remote Administration using Remote Desktop PC any ware,


Urdu, English, Pashto, Punjabi, Arabic SPORTS

Martial Arts (Karate) Certificated

Contact this candidate