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Customer Service Machine Operator

Location:
Troy, PA
Salary:
24-30/hr
Posted:
December 24, 2018

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Resume:

JAMES CALKINS

** **** ******, **** ** *****

570-***-****

Email – ac71ka@r.postjobfree.com

Looking to relocate. Experienced, energetic candidate seeking a career with a successful company whose goal is upward growth and increased market share in the highly competitive business world. I am self-motivated, need little direction and have used my skills and strict work ethic in establishing valuable relationships to maintain and increase business. I am looking for a challenging opportunity that will enhance my current skills and expose me to new areas of potential business growth.

EXPERIENCE

2010 - PRESENT

A OPERATOR EXPORT SHIPPING/DISPATCHER – DUPONT

Solely responsible for running daily open orders and scheduling bookings two months out

Proficient working knowledge of SAP (R3/CP1), 49 CFR and IMDG

Scheduled containers based on pre-bookings assuring arrival to ports before cut offs

Completed entire containers, from dispatch, delivery notes, transfer orders, proper packaging, hazardous documentation, and implemented any special instructions

Loaded and secured containers, as well as resolved any issues that may hinder timely delivery

Completed audits on retrieved product, automated high rise storage system of just under 10,000 bins defined individually by temperature control, hazardous goods status, and dimensions of pallet prepared inventory

Worked directly with United States Customer Service Representatives and International Customer Representatives

2010

CNC MACHINE OPERATOR – KENNEDY VALVE

Operated two lathes independently, working with a Kanban system

Took part in a Kaizen Project with process flow, decrease in setup time, and better productivity on a Mazak Lathe

2007 - 2010

ELECTRICAL MECHANICAL ASSEMBLER – EATON CORPORATION

Read electrical blueprints, and built to order single and three phase UPS Systems

Received training then advanced to going solo on building midsize units

Assisted with daily inventory and supply audits

2006 – 2007

CUSTOMER SERVICE MANAGER – LENNAR CORPORATION

Responsible to resolve any unforeseen issues homeowners incurred during 30day, 90day, and one year warranty visits

Scheduled all warranty follow ups with multiple contractors

Maintained and submitted all bills and warranty documents upon completion of required work

Adhered to meeting customers and contractors on time for scheduled appointments

1999 – 2006

MASTER ASSEMBLER – INGERSOLL RAND

Worked as a masters assembler using blueprints, BOMs, and MFG Pro

Worked overtime on CNC machines prior to advancing to a permanent CNC machine operator

Read blueprints, call up programs and do setups

Ran lathes and mills

Participated in Supervisors Black Belt Project becoming Green Belt certified

1983 – 1999

SELF-PROPRIETOR – JLC FARMS

Contracted all finished livestock through a buyer

Purchased all livestock, feed, medication and supplies

Kept accurate records on feed and water intake, medications, and finances

Worked closely with local veterinarians

Aided in the design and building of a Chesapeake Bay Manure Storage facility, and dispersed the contents in accordance with federal regulation guidelines

1979 – 1980

FURNACE OPERATOR/WIRE DRAWING – GTP SYLVANIA

Worked with Tungsten and Molybdenum wire drawing

Pushed Tungsten and Molybdenum powder furnaces, working in a high temperature environment

EDUCATION

2000 – 2017

ACCOUNTING/BUSINESS MANAGEMENT – LACKAWANNA COLLEGE

1998

SIX SIGMA GREEN BELT CERTIFICATION – VILLANOVA UNIVERSITY

1976 – 1977

LIBERAL ARTS – MANSFIELD UNIVERSITY

SKILLS

Logistic and transportation professional

Accomplished in supply and demand planning, distribution requirements, planning, inventory control, and time required audits

Knowledgeable in SAP (R3/CPI), aiding in SAP issues throughout the plant

49 CFR and IMDG certified with current Hazmat Certification

Work well with domestic and international customer service personnel

Ten years of experience in CNC Machining

Green Belt certified

REFERENCES

Furnished upon request.



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