Customer Service Machine Operator
Resume:
JAMES CALKINS
Email – *****.*******@*****.***
Looking to relocate. Experienced, energetic candidate seeking a career with a successful company whose goal is upward growth and increased market share in the highly competitive business world. I am self-motivated, need little direction and have used my skills and strict work ethic in establishing valuable relationships to maintain and increase business. I am looking for a challenging opportunity that will enhance my current skills and expose me to new areas of potential business growth.
EXPERIENCE
2010 - PRESENT
A OPERATOR EXPORT SHIPPING/DISPATCHER – DUPONT
Solely responsible for running daily open orders and scheduling bookings two months out
Proficient working knowledge of SAP (R3/CP1), 49 CFR and IMDG
Scheduled containers based on pre-bookings assuring arrival to ports before cut offs
Completed entire containers, from dispatch, delivery notes, transfer orders, proper packaging, hazardous documentation, and implemented any special instructions
Loaded and secured containers, as well as resolved any issues that may hinder timely delivery
Completed audits on retrieved product, automated high rise storage system of just under 10,000 bins defined individually by temperature control, hazardous goods status, and dimensions of pallet prepared inventory
Worked directly with United States Customer Service Representatives and International Customer Representatives
2010
CNC MACHINE OPERATOR – KENNEDY VALVE
Operated two lathes independently, working with a Kanban system
Took part in a Kaizen Project with process flow, decrease in setup time, and better productivity on a Mazak Lathe
2007 - 2010
ELECTRICAL MECHANICAL ASSEMBLER – EATON CORPORATION
Read electrical blueprints, and built to order single and three phase UPS Systems
Received training then advanced to going solo on building midsize units
Assisted with daily inventory and supply audits
2006 – 2007
CUSTOMER SERVICE MANAGER – LENNAR CORPORATION
Responsible to resolve any unforeseen issues homeowners incurred during 30day, 90day, and one year warranty visits
Scheduled all warranty follow ups with multiple contractors
Maintained and submitted all bills and warranty documents upon completion of required work
Adhered to meeting customers and contractors on time for scheduled appointments
1999 – 2006
MASTER ASSEMBLER – INGERSOLL RAND
Worked as a masters assembler using blueprints, BOMs, and MFG Pro
Worked overtime on CNC machines prior to advancing to a permanent CNC machine operator
Read blueprints, call up programs and do setups
Ran lathes and mills
Participated in Supervisors Black Belt Project becoming Green Belt certified
1983 – 1999
SELF-PROPRIETOR – JLC FARMS
Contracted all finished livestock through a buyer
Purchased all livestock, feed, medication and supplies
Kept accurate records on feed and water intake, medications, and finances
Worked closely with local veterinarians
Aided in the design and building of a Chesapeake Bay Manure Storage facility, and dispersed the contents in accordance with federal regulation guidelines
1979 – 1980
FURNACE OPERATOR/WIRE DRAWING – GTP SYLVANIA
Worked with Tungsten and Molybdenum wire drawing
Pushed Tungsten and Molybdenum powder furnaces, working in a high temperature environment
EDUCATION
2000 – 2017
ACCOUNTING/BUSINESS MANAGEMENT – LACKAWANNA COLLEGE
1998
SIX SIGMA GREEN BELT CERTIFICATION – VILLANOVA UNIVERSITY
1976 – 1977
LIBERAL ARTS – MANSFIELD UNIVERSITY
SKILLS
Logistic and transportation professional
Accomplished in supply and demand planning, distribution requirements, planning, inventory control, and time required audits
Knowledgeable in SAP (R3/CPI), aiding in SAP issues throughout the plant
49 CFR and IMDG certified with current Hazmat Certification
Work well with domestic and international customer service personnel
Ten years of experience in CNC Machining
Green Belt certified
REFERENCES
Furnished upon request.
Contact this candidate