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Social Media Customer Service

Location:
Wilmington, DE
Salary:
100000
Posted:
December 23, 2018

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Resume:

EXPERIENCE

PRESTWICK HOUSE, INC. SENIOR ART DIRECTOR

December 2016 - present Smyrna, Delaware

• Managing and executing campaigns with digital assets for various touchpoints: email, website, video, social, banner ads, and animation.

• Weekly review of web analytics and testing results to target actionable areas to improve open, click-through, and conversion rates and total revenue.

• Collaborating and providing ongoing art direction/design to developer for company website.

• Organizing voice professionals, models, photo shoots, and vendors and provide creative direction on set for video and photography capture.

• Directing full scope of 5-6 annual catalogs both print and digital and strategically plan company marketing objectives.

• Managing, training, and mentoring a team of designers and production artists.

• Plan and review new and existing product objectives while working closely with multi- disciplinary teams consisting of copywriters, marketing staff and customer service. PRESTWICK HOUSE, INC. SENIOR GRAPHIC DESIGNER

May 2007 - 2016

MJM FREELANCE ART DIRECTOR / DESIGNER

April 2003 - Present Middletown, Delaware

• Management scope ranges from small private projects to full scale high-profile corporate clients.

• Honed exceptional collaborative and interpersonal skills as a director/designer for dynamic team environments both onsite and offsite.

• Strengthened freelance business principles to institute foundation with clients resulting in long- term ongoing relationships for 100% of established client roster. IMPAX MARKETING GROUP SENIOR GRAPHIC / PACKAGE DESIGNER August 2000 - July 2001 Philadelphia, Pennsylvania

• Exposed to Fortune 500 list of businesses maintaining high standards in a fast-paced environment as a senior designer and package design specialist.

• Translate client objectives into fluid creative solutions for multichannel marketing

• Managed collaborative team projects while ensuring reciprocal positive work habits and dedicated effort.

COMPUTER EXPRESSIONS SENIOR PACKAGE / PRODUCT DESIGNER June 1998 - August 2000 Philadelphia, Pennsylvania

• Initiated a New Product Development Team to forecast trends through design and research.

• Designed new lines of products, packaging, and textile patterns.

• Award-winning products featured in national retail stores. PORTFOLIO

https://jen2d05.myportfolio.com

TECHNOLOGY

ADOBE CREATIVE CLOUD

XD, InDesign, Photoshop, Illustrator,

Premiere Pro, After Effects,

Acrobat Professional

3D RENDERING Software

EXPERT: Boxshot 4

APPLE

Keynote, Pages, Garage Band

Microsoft Office

Word, Excel, PowerPoint

AWARDS

Association of Educational Publishers

AEP Winner 2010 - SMARTBoard-Enhanced

Presentation, Brand & Package Design

DAA Finalist 2009 - Book Cover

& Text Layout Design

EDUCATION

THE ART INSTITUE OF PHILADELPHIA

Philadelphia, Pennsylvania

School of Visual Communications:

AA, Graphic Design

DREXEL UNIVERSITY

Philadelphia, Pennsylvania

1994-1996

LinkedIn LEARNING CERTIFICATIONS

Adobe XD CC Essential Training

Adobe After Effects CC Essential Training

COMMUNITY

APPOQUINIMINK SCHOOL DISTRICT

Volunteer Assistant Treasurer, 2015-2017

Volunteer Community Fundraising

Artist, 2015-Current

CONTACT DETAILS

Mobile

267-***-****

Email

ac71ep@r.postjobfree.com

LinkedIn

www.linkedin.com/in/maria-j-mendoza

Detail driven Art Director with a diverse background in print and digital marketing with the technical acumen to deliver optimal creative solutions through the latest software in web & email design, video, social media, banner ads, and animation. Adapts and quickly learns new systems while managing projects with varied components and schedules. Successful in fostering client relationships, delivering presentations and communicating highly conceptual ideas with complex solutions.

Print Digital Email Web Social

MARIA MENDOZA

ART DIRECTOR Marketer Manager Designer Mentor



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