Narasimha Rao Gopisetti

Mobile: +91-966-***-****

E-Mail: ac71bs@r.postjobfree.com

Profile Summary

8+ years of experience in process improvements/ Process automation projects

12+ years of experience in Global Assets Manager operations.

Operations & Process Management focusing on maximizing customer satisfaction, process compliance and quality; comprehensive experience in handling large volume operations, leading teams & multiple projects with stringent deliverables.

Hands-on experience with visualization tools such as MS Excel, MS Visio and Excel VBA.

Used the Blue Prism Object Recorder to manage and execute Windows controls as a background process.

Deigned developed and tested Bots for tasks using Blue Prism.

Working on Business process diagrams and process flow charts with RPA tools

Strong inter-personal skills, ability to work with teams in a time-line driven high pressure environment.

Strong debugging, troubleshooting, and diagnostic skills.

Skills in performing due diligence, financial analysis, portfolio reconciliation, Process Improvement, MIS Reports, Automation Projects designing proposal presentation for clients & formulating short- and long-term projections for start-up, growth, and conversion operations.

Skills:

Automation Framework design, Project Management

Test Automation Scripting, Regression and user acceptance testing

RPA Implementation, Defect Management, Reporting, Metrics Agile

Automation anywhere, SQL server

VBScript, Python, R, JavaScript, VB macros, HTML, XML, Cristal Reports, MS-Access, Excel, Visio, Project.

An ability to develop RPA prototypes and Proofs of Concept

Plan, estimate and implement bots to automate repeatable processes using tools such as UIPath, Automation Anywhere, Blue Prism

ORGANISATIONAL SCAN

Manager Projects– Invesco India Limited, India Jan-10 to July-2017

Collaborating with business leadership, people function and finance teams to conceptualize and build business team compensation plans, as well as roll-out of plans.

Transitioning new processes and stabilizing the same for smooth operations

Develop and implement metrics to monitor productivity and business performance.

Provide decision support based on data, market trend and competitive intelligence.

Develop, implement and streamline business processes

Continuously identify bottlenecks, simplify processes and automate.

Process: Global Reconciliation.

Good at:

Managing projects end-to-end. (requirements gathering –delivery)

Providing innovative solutions for complex business problems.

Identifying business opportunities and Implementation.

People management.

Process improvement:

Business/Process Analysis: Defined end-to end process automation strategies and review.

Developed and recommended business process improvements, identifying end-user and business requirements.

Designed and prepared reports and Automations with help of VBA macros.

Reduced 20% of operational cost by implementation 4 bots in 3 months, and one CI project implemented derivatives recon where we have saved 174 man hrs. per month.

Project Management:

Exceled in :

• Managing the administrative process of contracts for major clients

• Preparing competitive quotes of various sizes for entire projects, estimating the cost of materials, labour and equipment and applying prices aimed at securing a strong profit margin

• Collaborating with all the teams in formulating project strategies and delivering customized systems/solutions to meet clients’ requirements

• Minimizing warranty repairs through project evaluation and working collaboratively with contractors

• Develop, maintain and foster effective relationships with clients, providing update on projects and resolving any issues/concerns promptly to ensure their satisfaction

Operation Management:

Conducted several on-site meetings, discussing project progress with crews and troubleshoot and resolve any issues/problems impeding smooth workflow or project deadlines

Reviewed and interpreted specifications, blueprints and architectural drawings to create project bid

Team Management: Identified and implemented strategies for building team effectiveness by promoting a spirit of cooperation between team members. Recruiting teams and determining training needs of employees to enhance their operational efficiency leading to increased productivity and perform periodic appraisals of the team and identified the developmental areas and provide timely feedback.

Accomplishments:

Received an appreciation for best performance.

Provided liaison for IT-related projects with multiple operations units saving 10,000 man hours per year.

Assistant Manager Projects – Ness Technologies Limited, India May-2008 To Dec-2010

TLM Admin:

Monitored SWIFT messages and reformatted as per TLM (MT-130; MT-300; MT-940 and 950; MT-535).

Coordinated with various departments to clear all TLM breaks.

Possess sound understanding and experience of reconciliation of TLM Premium including Configuration Changes, Enhancements, User Roles & Access Limits, Initiations, Filters, Passes, Workflow Rules, Position & Cash Match Rules, STP Workflow Rules, Dashboards & Views, Business Logic Tools, Automated and Manual Reconciliation of Cash and Securities, Field Mapping, Core & Client specific Reports and Queries – Criteria, Data flow and Filter & Sort functionalities.

Process Improvement:

Instrumental in TLM migration for 450 Account into TLM.

Automated more than 450 funds in TLM through Flat files.

Created VBA Macro’s/MS-Access data base for process automation.

Designed an effective Macros for the seamless Process & Auditing process that saved 9000 man-hours per year.

Project Coordination: Developed and maintained project documentation including Project plan, Action items/Issues Logs, Critical task list and meeting minutes.

Accomplishments:

Received an appreciation for best performance twice.

Received an appreciation for best Team performance award.

Deputy Manager – Karvy Computer shares Pvt Limited, India Jan-2008 To May-2008

UTI Mutual Fund Division

Actively involved in mapping business requirements and coordinating in developing & implementing processes in line with the pre-set guidelines

Spearheaded process transition initiatives and successfully monitored the overall functioning of processes, identified improvement areas and implemented adequate measures to maximize customer satisfaction level.

Handled claims administration functions like logging and closing claims in the database and prepared claim letters in Hyderabad.

Supervised Settlements, Data Maintenance functions like Broker Settlement Instructions, Custodian settlement instructions, and Holiday Calendar updates in Hyderabad.

Oversaw Client Accounts including setting up on new funds and accounts in Hyderabad and handled overall service delivery as per agreed Service Delivery Agreement.

Senior Associate – Franklin Templeton Investments, India Mar-2004 To Jan-2008

Senior Process Associate/Portfolio Administrator/Business Analyst

Portfolio Operation (2004-2006):

Managed portfolio cash activity for all Franklin Templeton Investment Money Market Funds before trading hours and successfully monitored portfolio risk reports and investigating exceptions.

Supported day-to-day activities of the FTPA Portfolio Management Team and primarily managed cash, positions, client order management, portfolio risk monitoring, portfolio analyses, trading support, and assisted in business development.

Actively involved in Transitioning /Migrating Portfolio Administration Process from FTPA San Mateo to FTISPL, India

Risk and Control (AML)-(2006-2008):

Pivotal in ensuring effective risk management and accountable for devising risk policies & and implementing effective mechanisms to mitigate the risks.

Deftly handled overall risk & exposures of customers, involving risk assessment, internal/ external rating, as well as monitoring mitigates & portfolio risk.

AML, KYC, Transaction monitoring, New Client setup screening.

Strong follow-up skills to ensure SLA is met

Successfully migrated the Trade Control Process and from Luxembourg to India and handled Market time reports verification and anti-money laundering (AML) to monitor and identify suspected illegal activity.

MIS Reporting and Automations (VBA Macros):

Created and ran more than 50 coding and 100 recorded macros in Excel and Access and writing VB scripts and also EXEs files.

Created more than 150 MS-Access Databases to streamline the process across all the departments

Transitioned successfully to automate Metric Capturing for a team of 200 members

Designed an effective Macro for the seamless Process & Auditing process that saved 6000 man-hours per year.

Achievements:

Received an appreciation of “Star of the Month” for best performance twice in year.

Received appreciation from Hyderabad & US Management for automating manual operations and subsequently resulted in improving the Production for the Associates further resulting in handling more volumes efficiently.

Officer – Karvy consultants Limited, India Oct-1999 to Mar-2003

Operation - Templeton & ILFS Mutual Funds

Assisted the Operations Team Members in developing Excel Macros for Automated Print Setups for large brokerage files, pivot reports for MIS reporting.

Involved in processing Redemptions, Purchases, Systematic Withdrawal Plan (SWP), and Systematic Investment Plan (SIP) for Templeton Mutual Fund.

Coordinated with Redemption, Purchases, SIP, SWP and Non-commercial Transition Teams and led a team of 3 members.

Conducted regular quality checks and reviewed the work done by team members to ensure high quality and productivity.

Generated various reports for the Traders that actively helped them to meet their Investment strategy objective

Academic & Professional Credentials

B.Com

DBA and Executive MBA

PGDBM

Certified in PMP and Six sigma Black Belt

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