CURRICULUM VITAE
MAUREEN MUTHONI IRUNGU
+254-***-***-***, +254-***-***-***)
Email: ac718c@r.postjobfree.com
P.O.BOX 4580- 00100
OBJECTIVE: To strengthen my career in hotel industry where I can use my diverse skills, knowledge and efforts and add value to the organization. I have relevant experience in Hospitality Management as well as customer related service, therefore I seek an opportunity to show my abilities and I am eager to contribute my creativity and hard work towards success and growth of the organization.
HIGHLIGHTS
Certificate in computer studies
Diploma in public relations
Excellent computer skills
Excellent English communication skills, both oral and written
Ability to offer effective and efficient services
Initiative and ability to work independently and creatively
Strong interpersonal skills, a team player as well as results oriented
Effective leadership, decision making and administrative skills
Discretion, good judgment, organizational and management ability
Personal Details
Date of Birth: 23.03.1988
Place of Birth: Muran’ga County
Sex: Female
Religion: Christian
Nationality: Kenyan
PROFESSIONAL PROFILE AND WORK EXPERIENCE
Broadly trained and highly disciplined Hotelier with experience in Hotel management and Public relations. I am qualified to work in various departments in the Hotel Industry such as Food and Beverage.
MAY 2006-JAN2007: FAN FACE AUTO PARTS LTD, NAIROBI
POSITION: Customer Service Representative
Taking stock of supplies, reconciliation, preparation and maintenance of records
To cah money and give change (billing)
MAY 2008- SEPT 2009: SELF EMPLOYED
ABBIEZ ENTERTAINMENT
Taking stock of supplies, reconciliation, preparation and maintenance of records
To cash money and give change ( billing)
To write summary of sales (book-keeping of accounts)
Promotion and advertisement of my business enterprises
OCT 2009-TO DATE INTER- CONTINENTAL, NAIROBI
POSITION: Waitress in Food and Beverage Department
DUTIES
To serve food and drinks
To set reset and clearing tables
To cash/ run cards and give change (billing)
Generally, duties and functions may change from time to time depending on the work capacity at the discretion of the management.
AWARDS
June-July 2009: Certificate of achievement- room to grow. Trained on Be My Guest- A Guest Courtesy Programme covering Basic skills and Guest Relations.
March 2009: Certificate of achievement- Room to grow. Trained in the field of hygiene an successfully passed the exam in the areas of General Hygiene, Personal Hygiene and Introduction to Food Microbiology, Pest Control and Work Safety.
EDUCATION AND PROFESSIONAL DEVELOPMENT
JUNE 2007: Ricatti Business College of East Africa
Diploma in Customer Relations (single subject)
OCT 2006- MARCH 2007: Mentor Computing College, Nairobi
Certificate in Public Relations
2002-2005: Komothai Technical High School, Kiambu
Examination Body K.C.S.E
1994-2001: Zawadi Primary School, Nairobi
Examination Body K.C.P.E
COMPUTER SKILLS
Computer application and Ms Dos, Windows 95,98, XP
Proficient in Microsoft office MS Word, MS PowerPoint, MS Excel and MS Access
Information and communication using the computer and managing files- windows 95, 98 and XP
Internet and E-mail user skill
LANGUAGE SKILLS
English and Swahili (mother tongue- kikuyu)
AFFILIATION AND MEMBERSHIP
Member of both the Red Cross Society and Science Clubs in High Schools
Member of Volleyball club in both High School (up to District levels) and Inter- continental Hotel
Member of the Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals and Allied Workers (KUDHEIA)
Member of Inter- continental Co-operative Sacco, Nairobi
Member of the Hospitality and Tourism Sports Organization (HOTOSCO)
HOBBIES
Music, Movies, Sports, Travelling, Community work, Socializing and Surfing the net
REFERENCES
Mr. GEOFFRY MAWEU
Food and Beverage Maitra ‘de Inter- continental Hotel
Phone: +254-***-***-***
Mr. JOHN WERU
Co-operate Manager CIC Insurance
Phone: +254-***-***-***
Mrs. LYDIA WACHIRA
Compuera Academy
Phone: +254-***-***-***