MARIA MACH

918-***-****

***** * *** ******, *****, Ok 74128

ac713j@r.postjobfree.com

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, customer service background, and ability to work well with people.

EXPERIENCE

Doubletree by Hilton at Warren Place

Front Desk Associate and Banquet Attendant 2016 – Currently Employed

Proactive in identifying and fulfilling customers’ needs to ensure comfortable and pleasant guest experiences.

Promoting and honoring members of the Hilton Honors program has been key to my success is making sure each guest is left excited about their stay.

My proven success is shown in SALT reports, where my experience in customer service leaves an impact on each guest.

Assisted guest in banquet events, by full filling orders and providing cashier services.

Managed cash, check, credit and debit card transactions with 100% accuracy and accountability.

Republican National Committee

Clerical Tech 2016

Analyzed voter registrations and collected data during presidential election.

Au Pair

Home Health Aide 2013 – 2015

Assisted families with a wide range of disabilities.

Cleaned homes, ran errands and assisted clients with appointments.

Trained clients on independent living skills.

Frequently commended for maintaining the safety, respect, and dignity of clients.

SKILLS

Proficient in Microsoft Office, E-learning Systems and OnQ Management.

Experienced in graphic and specialty logo design.

Professional customer service while maintaining sales tactics for revenue.

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