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Customer Service Medical

Hattiesburg, MS
December 26, 2018

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Niquia Williams

Med Receptionist/Phlebotomist

Hattiesburg, MS 39401


I am a professional medical office receptionist; I have 15 years experience in the medical field, I also have experience in phlebotomy as well. I aim to

become a better representative for this company and to all patients in the healthcare field. Authorized to work in the US for any employer

Work Experience

Mobile Phlebotomist

Schryver Medical, LLC - Colorado

April 2017 to November 2017

Go to different nursing home's drawing blood from patients and dropping the specimens to the office to get delivered to the lab

Collection COORDINATOR /Customer service rep

Merit Health Wesley - Hattiesburg, MS

January 2016 to October 2016

Collection on insurance claims, refiled claims, I also collected money as a rep helped patients set up Payment plans, help the patients get set up on the charity program. I returned phone calls to the patients about insurance status and follow up with the companies for payment status. Phlebotomist

Wesley Medical Center - Hattiesburg, MS

August 2012 to September 2014


Draw labs,order lab work for physicians, set up the draw stations, etc. Accomplishments

Gain the trust of a lot of patients, made long life friends, put people and co-workers first. Skills Used

Drawn a lot of labs,sent lab work to different places for processing and would draw labs about 60 people per day on a busy flow.

Med Receptionist/Phlebotomist/Med Asst

Hattiesburg Public and Community Clinic - Hattiesburg, MS April 2008 to April 2011


ED Tech/Phlebotomist/Clerk

FGH - Hattiesburg, MS

January 2002 to January 2005



Certificate in Phlebotomy

Pinebelt Education Center - Ellisville, MS

2012 to 2018

Certificate in Office Systems Technology

PRCC - Hattiesburg, MS

2006 to 2007

Diploma in General

F.C.A.H.S - Brooklyn, MS

1999 to 2000


Phlebotomy, Venipuncture


CPR/First Aid

November 2018 to November 2020

NPCE/Phlebotomy certification

November 2018 to November 2019

Additional Information


I have excellent quality experience related in the healthcare field, patient care, as well as a phlebotomist and I have great people skills. I am a quick learner, I also can adapt to any situation or environment at hand.

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