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Customer Service Manager

Location:
Istra, Moscow Oblast, Russian Federation
Salary:
750
Posted:
December 21, 2018

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Resume:

I MADE DAMA SATIA NEGARA

Passport No :B*******

Skype Id:ac70xk@r.postjobfree.com

WhatsApp: +796********

APPLICATION FOR THE POST OF THE SPA THERAPIST

Dear Sir/Madam

I would like to submit the following details in order to apply for the Position which I have above mentioned.

I am a 30 years old, fast learning, hardworking and highly responsible Spa Therapist. Throughout my career I have been known as a quick learner, highly motivated, self-starter and responsible therapist, who enjoy the challenge of tight work environment demanding full dedication. I have a passion for customers, customer service and have a friendly and positive attitude. I enjoy working as a team player and am used to prioritizing workloads under pressure.

Absolute reliability, a pronounced service consciousness and a correct occurrence are natural for me as well as a very high commitment, loyalty and a natural friendliness.

I will be prepared to discuss any personal questions further about me.

For a first establishment of contact and for date agreement you can reach me at any time under one of my phone numbers and email address specified above.

Thank you very much for your time and consideration.

Yours faithfully,

I Made Dama Satia Negara

Overview

Personable and enthusiastic individual with 7+ years professional experience in spa and massage Therapy. I have undergone various trainings, including Natura Bisse and Dorissima training programs.

from 2015 February to march 2015 in Hideaway beach Maldive.Demonstrate ability to provide clients with the highest level of personalized service while maintaining a well-mannered and professional attitude. I am looking for new challenging opportunity that will grow my career development in Spa.

Work experience

Agalarov estate Hotel and Spa Moscow from August 2017 at the present time

Hideaway Beach resort and Spa Maldive Sept 2014 to June 2017

As Spa therapist,extending professional service to guests whilst maintaining company standards.

Specific Duties and responsibilities:

Performed all kinds of massage and body treatments while maintaining the uppermost standard.

Maintained record of supplies for the treatment rooms

Develop and utilize remedial strategies to resolve client s soft tissue injuries

Carried out a variety of demonstrations and events associated to Spa Therapist

Provided spa services to clients by using suitable, safe and effective techniques

Explained the functional techniques and procedures to customer needs and preferences

Create and maintain positive environment for massage therapist, staff, and clients.

Evaluate and motivate therapist to maintain peak performance and customer satisfaction.

Develop programs to motivate staff and to increase spa business.

Maintained equipment and notified management of needed repairs.

Maintain rigorous standards of sanitation and sterilization as directed by the spa s policies and procedures

Provided product information, product selection assistance, and memorable and personable customer service

Meticulously maintained spa appearance and cleanliness

To attend and actively participate in weekly communication meetings and nominated trainings as requested by the Spa Manager.

Highlights:

Balinese Massage

Swedish Massage

Hot Stone Massages

Aromatherapy Massage

Four Hand Massage

Deep tissue Massage

Lomi Lomi Massage

Thai Massage

Shiatsu

Sports Massage

Reflexology

Body Wrap

Body Scrub

Anti Cellulite Treatment

Facial and Eye Treatments

SMART Salon and Spa, January 2010 September 2014

Spa Therapist at Smart Salon and Spa

E&ES COMPANY @ BRUNEI DARUSSALAM, MAY 2007 JULY 2010

Star: Day Spa

oSpa Therapist at E&ES Company @ Brunei Darussalam

EDUCATION BACKGROUND

Formal Education

Place

Year

Senior High School

SMA PGRI 1 Negara

2003 - 2006

Junior High School

SMPN 1 Negara

2000 - 2003

Elementary School

SD Negeri No 6, Pendem Negara

1994 - 2000

Key Skills:

Good communication skills

Ability to work with minimal supervision

Enthusiastic with positive attitude

Motivated team player with high interest in training and increasing my knowledge

Languages:

English, Indonesian

COMPUTER KNOWLEDGE

MS OFFICE - word, excel spreadsheet, PowerPoint and Outlooks (E-mail)

Additional Skills

Be able as gym trainer to sharing experience and support someone for fitness life

References:

Name: Rochelle moreno Spa Manager at Hideaway Beach Resort & Spa

Mobile Number +960*******

Email Address: ac70xk@r.postjobfree.com

Name: Tati Nurhayati Former Spa Director at Hideaway Beach Resort & Spa

Currently working in Bodhu Hithi Maldives

Mobile Number: +960-*******

Email Address: ac70xk@r.postjobfree.com



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