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Customer Service Accounts Payable

Philadelphia, Pennsylvania, United States
December 20, 2018

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Dan Schultz

**** *. ******* **.

Philadelphia, PA 19125



Gwynedd-Mercy College Gwynedd Valley, PA

Bachelors of Science in Business Administration Graduated: May 2011

Concentration: Management GPA: 3.5


Comcast Cable Philadelphia, PA

Accounts Payable Professional 2 July 2014-Present

Audit non-invoice payment requests submitted by employees to ensure the tool is being used accurately. Set up any special handling requests to ensure payments are sent out correctly.

Analyze and release various system generated payment holds in effort to prevent invoices from going past due or from missing discount terms. Review employee invoice rejection report and resolve customer service inquires related to any invoice or payment issues along with employee corporate card and expense reports via AppZen.

Maintain A/P Credit Analysis report by ensuring that all credit memos are approved and set-up correctly to be applied to future payments. Request refunds from inactive vendors, and suggest select invoices to be written off.

Review purchase order and g/l coding issues by working with various approvers to resolve any discrepancies to ensure accuracy of payments.

Support international teams in France and the United Kingdom with payment holds, tax issues, g/l coding, and any other invoices issues that arise.


2016 Xfinity Award winner for exceptional performance in the 3rd quarter of 2016 for work on the cable divisions unused credit memos, an effort that led to recovering ~10 million dollars between refunds and application of funds to outstanding balances.

Philadelphia Sports Leagues Philadelphia, PA

Referee September 2017 – Present

Referee for adult co-ed and men’s soccer leagues at our Phield House location.

Ensure each player has signed mandatory waiver, receives league shirt, and is presented with clear ground rules for the season.

GlaxoSmithKline Pharmaceuticals Philadelphia, PA

Financial Revenue Cycle Representative July 2012-2014

Reviewed delinquent customer accounts to determine if they meet the criteria allowed to place a vaccine order with standard termed invoicing or paying up front due to poor payment history.

Processed credit card payments, refund requests, filed claims for returned products and invoice disputes, and followed up with customers who have a past due balances on their account and review all of our payment options with them.

Served as primary back up for cash applications. Focused on analyzing customer deductions by locating if payments were misapplied, unidentified by the bank, short paid, or charged back to the account and made sure they are applied correctly in Oracle.

Archbishop Carroll High School Radnor, PA

Boy’s Junior Varsity Soccer Head Coach August 2012-14

Radnor Twp Parks & Recreation Radnor, PA

Summer Intern Spring Semester 2011

Gwynedd-Mercy College (now University) Gwynedd Valley, PA

Student-Athlete August 2008-11

2011 CSAC All-Academic Team

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