Customer Service Data Entry
Resume:
Carl Burks
*** **** ***** ******, *** *G ● New York, NY 10027
(H) 646-***-**** ● ac70kw@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Motivated professional that has completed various training courses in Microsoft Office, with the ability to type over 40 words-per-minute to produce documents and perform data entry duties. A hard worker who seeks out additional duties, and has anexcellent customer service mindset and telephone skills. Utilizes strong organizational and planning skills to ensure multiple projects can be completed on time.
SKILLS PROFILE
Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
Type 40 words per minute
File Management and Data Entry
Intermediate knowledge of Microsoft Windows and Apple OS-X Operating Systems
Internet Research
Customer Service
EDUCATION & TRAINING
ATTAIN Institute – New York, NY Completed 2015
Certificates in Microsoft Word & Excel
Good Skills Clerical Enhancement Program – New York, NY Completed 2013
Certificate in Microsoft Office Suite, Typing, Data Entry and Internet Research
Manhattan Educational Opportunity Center – New York, NY Completed 2013
Certificate in Microsoft Word
John F. Kennedy High School – Bronx, NY Graduated 1983
High School Diploma
WORK EXPERIENCE
New York City Housing Authority– New York, NY 07/2015 – 11/2015
City Seasonal Aide
Provided custodial services to a development project consisting of two buildings and extensive grounds
Assisted full time staff in the management of all supply inventory
Harlem Hospital – New York, NY 12/2003 – 12/2004
Institutional Assistant
Managed multiple phone lines and directed internal and external callers to the appropriate departments
Collected personnel timesheets, entered information into thesystem for use by the payroll department
Printed, organized and filed administrative forms which allowed staff to easily access them
Received, sorted and delivered incoming mail to staff within the Psychiatry Department
Assisted medical and administrative staff by delivering forms to departments throughout the hospital
Winfield Security Company – New York, NY 12/1986 – 06/1991
Security Guard
Granted access to secure areas after review of visitor identification
Greeted visitors on site and maintained visitor sign-in book
Prepared incident reports and maintained daily activity logbook
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