Kahdijah Ware
**** ******** ***** *****, ********** GA 30039 470-***-**** ac70kt@r.postjobfree.com
Professional Summary
Customer service professional experienced in offering exceptional service to customers in a fast-paced work environment. Successful in solving customer grievances with solid communication and interpersonal skills. Cash handling experience and proven ability to meet deadlines with excellent problem-solving skills.
Core Qualifications
Demonstrated ability to analyze problems or adverse situations in a bid to provide well-placed customer services
Have a clear focus on high quality, performance and business profit
Able to perform each essential duty at an above satisfactory standard
Work Experience
Customer Service Representative Oct 2018 -
Apple, Atlanta, GA
Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password resets/setup, account setups, iTunes and App Store walkthrough.
Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications
Delivered exceptional customer service while maintaining a high degree of professionalism
Logistics Management Associate Sept 2017 – Oct 2018
Target, Snellville, GA
Monitors inventory by physically counting items and creating regular inventory reports
Provide customers with information on their required items and perform demonstrations where necessary
Create and maintain effective liaison between frontend and backend areas to ensure timely and accurate delivery of merchandise
Warehouse Specialist April 2016 - Sept 2017
Harbor Freight Tools, Conyers,GA
Purge assigned areas of the Warehouse after truck is 100% processed
Participates in the day-to-day work activities and implementing of operating standards to ensure efficient store operations
Ensure proper organization and categorization of the warehouse
Control inventory by implementing cost containment/reduction strategies as directed
Inventory Control Specialist Oct 2013 – Jan 2016
Walmart Neighborhood Market, Lithonia, GA
Conduct Cycle Count inventory processes to ensure accuracy and timely execution
Schedule categories for Cycle Count inventory and maintain strict records
Oversee and evaluate stock rotation procedures
Education
High School Diploma May 2012
Rockdale County High School
Skills
Accustomed to working in a fast paced retail environment with the ability to think quickly, capable of working independently using appropriate judgment and excellent interpersonal skills.
Physical Ability:
Able to lift up to 60 pounds
Able to operate motorized and non-motorized material handling devices
Able to climb ladders and reach top shelves
Technical Ability:
Able to use handheld scanners
References
Available upon request