Leticia Hernandez

*** *. *** ******

Montebello, CA 93274

Cell: 323-***-****

Email Address: ac70ik@r.postjobfree.com

Previous Employer: U.S. Immigration and Customs Enforcement Field Intelligence Group- Los Angeles,

501 West Ocean Blvd.

Long Beach, Ca 90802

Position: Staff Assistant GS-301-9-7

November 16, 1992 to July 20, 2017

Salary: $67,292.00 Year 40+/ 32hrs-24hrs.

Supervisor: Mark Porter Mark Reeves

562-***-**** 202-***-****

INTRODUCTION

I perform the duties of a Staff Assistant/Mission Support Specialist for the FIG-LA. This includes telecommunications, budget, finance, procurement, human resources, training, logistics, property, travel, mail, and office space and office equipment. I advise and keep management abreast of all administrative matters.

During my tenure with the Field Intelligence Group-Los Angeles (FIG-LA), the organization has undergone many managerial and administrative changes. At times, I have not received formal, on-the-job, or classroom training covering the new procedures. However, I take the initiative to execute my own on the job training, while networking within ICE, and learning to adapt to the new administrative policies. As a result, I have received excellent compliments, on the job, from the Director at ICE Headquarter and local (acting Directors within FIG-LA. On a routine basis, I work with and deal with upper level of management as well as the general public within the Department of Homeland Security such as Immigration and Customs Enforcement (ICE) the National Finance Center (NFC), Dallas Finance Center (DFC), ICE Headquarters and local SAC/Los Angeles. I also work in conjunction with other Federal, State and local agencies- General Service Administration, Department of Motor Vehicle. I have established a professional business rapport with One World Trade Center Management Office, Building Maintenance and Parking Vendor. BUDGET

One of my tasks was to assist the Director and the Assistant Director in developing and monitoring a budget plan for the upcoming year. I provided the Director with the written justification on increase request based on the analysis conducted of prior year by the DHS-ICE- FIG_LA expenditures. Once the budget had been approved I had the responsibility of preparing and executing all contracts. Blanket Purchase Agreements; (ADT Alarms, Cable services, etc.) Internal Recurring Obligations; (for fuel, long distance, service/local phone services cellular phones, etc.), Reimbursable Work and Inter-Agency Agreements; (for overtime on air conditioning and utilities; lights and building maintenance, Xerox service etc. Purchase Orders:

(Office Supplies, Fed Ex, Subscriptions, furniture, etc), which are directed to the DFC and or ICE Headquarters Office. I administer all contracts and ensure funds are properly committed, obligated and expended on a day-to-day basis. I designed a detailed Excel spreadsheet that tracks daily expenditures under each budget fund. I tracked the original allotments, commitments, obligations and expenditures for each fund. This report is significant in detecting any shortfall of funds before they actually occur. I informed management on all contracts funds, and advised them when the reprogramming of funds are required to avoid shortfalls in any Blanket Purchase Agreement contracts or Recurring Obligations, Reimbursable Work and Inter Agency Agreements. I established separate folders for each vendor with a detailed excel spreadsheet that tracts monthly expenditures under each budget fund and vendors to closely monitor moneys spent. This report is significant in detecting any shortfall of funds before they actually occur and the Director or Assistant Director and I can have easy access to all contracts funds: and I can advice ICE Headquarters when the reprogramming of funds are require to avoid shortfalls in any Blanket Purchase Agreement contracts or Recurring Obligations, Reimbursable Work and Inter- Agency Agreements. These orders, contracts, documents and records are established each fiscal year to expend the charges, which are incurred by the DHS-ICE-FIG-LA. I managed the office purchase card and therefore reconcile and match statements with office expenditures. I am proficient in the related software including JP Morgan Bank Access Online. I completed purchase card training in October 2015, for the new system and every 2-3 years after.

I developed and implemented an internal supply management system to ensure expenses are within the budget. I established a supplies and materials ordering process and organized proper storage and maintenance of administrative supplies. PERSONNEL

I was the Field Administrator for payroll assigned to the FIG-LA. I oversee the activity of Twenty-three (23) employees. I maintained leave records for all employees. I maintained leave records for all employees, completed time attendance worksheets, and input time and attendance in the WEBTA system (formerly WEBTA System) and ensured that hours are accurately and timely submitted. On occasion, I completed leave audits on employees’ time and attendance to ensure accurate leave accrual, leave usage and leave balance. Completed audits are submitted to Dallas Finance Center (DFC) for final review and approval. I developed and implemented an orientation process for new employees, and employees leaving the FIG-LA. The orientation process includes procedures guidelines, instructions, and necessary forms for completion by supervisors and employees. This process eliminates confusion and meets all organizational documentation requirements. I maintain personal property equipment records (keys, cell phone, parking cards, credentials, blackberry and Iphones, thumb dives and laptops) listing what needed to be issue or returned by the employee upon reassignment, retired or resignation, and new employee. I served as the personal liaison for the FIG-LA Director I managed the Director’s calendar and keep him abreast of appointments, schedules and any foreseeable conflicts. TRAVEL

I served as the backup travel coordinator for the FIG-LA personnel. I place travel arrangements for the Field Intelligence Group-Director, Deputy Field Intelligence Director and remaining staff. I maintained, completed and verified travel authorization/travel vouchers to ensure that the proper documentation is submitted accurately and timely to travel management system. I provided information on travel policy and regulations to all FIG-LA staff. I entered and/ or amended authorizations and vouchers in travel management, for all FIG-LA staff. I coordinated local and out-of-town meetings, reservations, travel and appointments. I arranged rescheduling of travel reservations and appointments if needed. OFFICE SPACE

I was aware of the administrative policies and procedures concerning the need for storage and office space, its use and dissemination, especially for security and law enforcement sensitive material.

LOGISTICS

I assisted in the planning and coordination of the office relocation. This included telephone service, ADT alarms, Charter Communications, cable routing and the necessary procurement of other services, furniture and equipment. In doing this I demonstrated a professional level of independence and responsibility, as well as an understanding of administrative and operational concepts, principles, regulations, policies and procedures. In carrying out these duties I had professional contacts with the ICE Headquarters, Director, managers at the local and other agencies and outside vendors and contractors in order to resolved if any problems arise and further the effective functioning of the office In relocating of the office move I assisted in the planning and coordination of the office relocation. This included telephone service, ADT alarms, Charter Communications, cable routing and the necessary procurement of other services, furniture and equipment. In doing this I demonstrated a professional level of independence and responsibility, as well as an understanding of administrative and operational concepts, principles, regulations, policies and procedures. In carrying out these duties I had professional contacts with the ICE Headquarters, Director, managers at the local and other agencies and outside vendors and contractors in order to resolve if any problems arise and further the effective functioning of the office. I was a search monitor and was responsible for the FIG-LA office safety in case of an emergency. I ensured security, safety, and health of personnel by ensuring that fire extinguishers and emergency safety kits are properly replenished after use. This is practiced for future use and proper medical supply, when needed. I also make sure that FIG-LA is in compliance with the Fire Department and the World Trade Center’s rules and regulations. I worked with ADP equipment handle, research methods and gather information on ADP equipment and systems for operational needs and special requirements best suited for efficient operational needs.

As part of my responsibilities, I maintained alarm codes and trilogy locked door codes for the FIG-LA office. I managed and maintained necessary and updated information on procedures for changing trilogy door codes.

FLEET

Other property management duties included managing the Government fleet. I developed and implemented a motor vehicle accident report checklist of the forms/documents for the operation of Fleet vehicles assigned to the FIG-LA. I developed a system for the scheduling the use of vehicles, guidelines for recording information logs and procedures for the operators’ use of the fleet card when purchasing fuel and maintenance. I coordinated policy and procedure between the FIG-LA and vendors utilized by FIG-LA. I prepared the necessary documentation for vehicle maintenance, and process tags renewals by providing the information necessary to the appropriate officials with the Department of Motor Vehicles (DMV), I ensured that the monthly vehicle reports are completed accurately and in a timely manner in each monthly vehicle report. I inputted information in the JP Morgan systems and inform via email the approval coordinator to approve all the vehicle reports each month. (Formerly JP Morgan system). PROPERTY

My Responsibilities in property Management have been as the Property Custodian to the Accountable Property Officer, by ensuring that the records in FIG-LA office are in the Sunflower Asset Management System (Sunflower). I ensured they were accurate complete and that the general ledger balance for personal property were adequately supported. I entered records into the sunflower system under the Asset Management and completed the required documents properly and in accordance to the Personal Property Operational Handbook. I managed and reorganized property for our office including developing and implementing standard operating procedures for administration and control of all property assigned to our office. I reconstructed property and purchase records that were lost during the reorganization. To expedite the physical inventory process, I developed an equipment locating systems for all property and assigned locations throughout the office. The system consists of the office layout diagram displaying each employee’s assigned equipment. This process also worked to eliminate loss of government property. I also coordinated proper disposal and transfer of equipment previously that has been improperly documented. I transferred excess furniture to the Department of General Services, and donated excess equipment to the naval Base. TELECOMMUNICATIONS

I managed voice telecommunications at the FIG-LA office for the proper and daily operation. I researched and compiled information on new phone systems and made recommendations to have the phone system upgraded in our office. I reviewed and analyzed all phone lines for the office and ensured that adequate phone lines were established ADMINISTRATIVE MANAGEMENT

I was also tasked to type a variety of correspondence and forms letters. I researched, assembled, and summarize information form files and documents as requested by the Director. I transmitted via facsimile, documents to other office as necessary and per FIG-LA Director and Assistant Director directive.

I had been the alternate Classified Document Custodian for out office and I was aware of the administrative policies and procedures concerning the storage use and dissemination of national security and law enforcement sensitive martial.

I confirmed all outgoing mail and ensured that all items reach their correct destination and timely delivery. As the Ascome Meter Mail person I was responsible for metering all the outgoing mail through the operation of a meter machine; each piece of mail is process by identifying the cost center code, and the class of mail. In dealing with visitors to our office, I display the utmost professionalism with prompt and courteous assistance, and using the proper procedures to take appropriate action. I maintained a record log of incoming and outgoing visitors, which included verifications of their credentials. I pay attention to details, and analyzed the documents submitted by the incoming and outgoing visitors to the office

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