Mafor Beni Ndi

Email: ac70ic@r.postjobfree.com

Phone 757-***-****

An experienced Scrum master and a lean agile change agent with 4 years of experience in leading teams and organizations in implementing projects using different agile frameworks to meet robust market changes. A servant leader who understands that her growth comes from the growth of her team and will do everything to keep them focus and reliably deliver on sprint their goals. Responsible for directing teams, ensuring that organization goals are attained, implementing, and monitoring software development processes.

Technical Skills

Application lifecycle Management tools

Quality Center (ALM/EIM), JIRA, Confluence, Kanban, Scrum, SAFe

Operating Systems

Android, Windows, Client Server, IVR,

Web Technology

XML, HTML, .Net, JAVA, C#, VBS

Other

Microsoft Office (Excel, Microsoft Project, Access, Outlook), Microsoft power point.

Scrum Master – Kaiser Permanente

(January 2016- Present)

Coordinated and participated in weekly estimation meetings to provide high-level estimates Story Points for backlog items.

Developed and followed agile project management plan Agile Ceremonies. Facilitated build requirements log product backlog with cost estimates and priority.

Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

Escalated impediments and risks to the RTE that cannot be resolved at the team level

Determined the team capacity velocity from historical data. Created Work Break down structure user stories and corresponding activities tasks.

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

Helped the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope

Proactively and effectively communicate in various verbal and written formats with internal and external stakeholders on project scope, budget, and schedule status of implementations

Used Jira as a tool to assist scrum team efficiency

Created and facilitates trust between development teams, product owners, and other stakeholders

Coached Scrum principles and practices and ensured they were followed

Strong communication skills, written and verbal, with the ability to easily interact across all levels of the organization

Strong critical thinking skills, ability to be creative

Scrum Master – Beth Israel Hospital

(March 2014– December 2016)

Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability

Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings

Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution

Assisted internal and external communication, improving transparency, and radiating information

Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.

Active participating in establishing and provide Vision of the term and gain consensus base on acceptance criteria

Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach

Actively participated scrum of scrum meetings with program manager

Encouraged self-organization, meaning that the team itself should remove issues wherever possible

AABR (Association of the Advancement Blind & Retarded Inc. NY)

(September 2006- January 2014)

Created and managed shared drives and folders and personal drives for users/staff.

Ensured that client’s computers have access to SERVERS and other Network resources

Updated and documented Helpdesk tickets with Remedy ticket system.

Performed Computer Systems Repairs and services.

Resolved software and hardware issues

Scheduled backup of files and Performed Operating System upgrades.

Troubleshooted desktop applications issues while maintaining excellent customer service.

Education:

Associate degree: AA Liberal Arts General

Professional certifications: Scrum Master Certificate

Reference upon request

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