BETTY A. THOMAS, MSOD Philadelphia, Pennsylvania

Mobile: 215-***-**** Email: ac70dz@r.postjobfree.com Linkedin.com/betty-thomas-b4a53526 PROFESSIONAL SUMMARY:

• Created and implemented the full life cycle of recruitment, including applicant training and talent development

• Analyze, plan, develop and provide training programs for compliance and improvement of services for adults with IDD, resulting in 100% compliance for annual licensing

• Attend job fairs and conduct on the spot interviews adding 20% to the applicant pool

• Manage and ensure regulatory compliance, ADA, FLSA, HIPAA, EEOC, FMLA, COBRA, Nixon Act, PA 6400 regulations

• Strategic planning and change management to address logistics as well as systems processes to improve operations, services and to reduce funding while simultaneously creating a pleasant experience for our customers

• Develop detailed long-term goals and implementation of those approved resulting in 75% reduced corporate liability

• Created internal communication modules resulting in 50% improvement in Team building and Cross training

• Develop, implement and enforce Standard Operating Procedures resulting in 40% reduction in penalties previously applied to the agency during annual licensing, inspections and audits. EDUCATION:

The University of Pennsylvania The Wharton School

Masters’ of Science, Organizational Dynamics Bachelor’s in Business Administration PROFESSIONAL EXPERIENCE:

Volunteer/Disaster Relief Worker 07/2015 - present Local Disaster Committee

• Ensure safety regulations are applied to all repairs and installations of commercial and residential properties

• Serve on the Purchasing committee, securing delivery of goods on or before deadline

• Coordinate with Trade Masters the supplies needed and schedules for department crews Director, Human Resources 07/2011 - 01/2018

Casmir Care Services, Philadelphia, PA

• Contributing member of the Senior Management Team spearheading projects such as creating new policies and procedures, staff training and development as well as amending the employee handbook.

• Ensure regulatory compliance as outlined by the Department of Labor and Industry

• Project Manager establishing company’s employee benefits programs for Medical, Dental and voluntary plans

• Led the Staffing Operations as requested by the CEO and Operations Director

• Created Standard Operating Procedures resulting in simplified processes for the agency

• Manage and monitor the work and schedules and evaluate the contractors for certified trainings

• Eliminated barriers by developing cross-departmental dialogue resulting in more effective and efficient service

• Streamlined the filing system by creating and maintaining database reports

• Utilize MS Office to communicate and edit documents to keep staff and managers informed of non-compliance

• Secured and expanded the agency's services for adults with disabilities

• Self-motivated as I took the leadership role of the implementation of the policies and procedures by establishing systems for annual licensing and inspections

• Reorganized the training program for all employees resulting in zero citations upon annual inspections

• Serve as liaison for the agency with internal as well as external representatives

• Created a PA State compliance agency for training Certified Nursing Assistants

• Investigated allegations of Abuse and Neglect of Individuals with Intellectual and Developmental Disabilities Real Estate Investor 02/2008 - 08/2011

Humble Beginnings, Philadelphia, PA

• Counseled customers on market current status for residential and land markets

• Maintained a pulse on trends, regulatory affairs as well as real estate guidelines

• Researched housing market and developed marketing material for properties

• Obtain bids, secure contracts and inspect work before, during and after renovations of residential properties

• Wrote contract documents, purchase agreements and closing statements Resume of Betty A. Thomas, MSOD Page 2

Email: ac70dz@r.postjobfree.com

PROFESSIONAL EXPERIENCE continued:

HR Manager 11/2005 - 12/2008

The Rosen Group, Mt. Laurel, NJ

Contract assignments in the roles of HR Generalist, Manager, Benefits and Compensation Specialist

• Initiate and engage employees in surveys and survey related activities

• Provide feedback to the HR team for design and delivery improvement of client-ready solutions

• Align company and HR strategies in the areas of diversity programs and talent retention

• Coordinate Benefits Open House for all union and non-union employees

• Meet with Union representatives regarding arbitration as well as employee discipline

• Review market trends to ensure alignment of employees salaries, submitting recommendations as appropriate Certifications, Memberships and other skills:

• Graduate Certificate in Organizational Leadership Studies

• Graduate Certificate in Organizational Development Studies

• Member – Society of Human Resource Management

• PA Certified Investigator expires: November 2018

• Computer Skills - Microsoft Office Suite, ADP Workforce Now, Paychex, Ceridian Source, Kronos

Contact this candidate