ROSE ANNE ERANA FAMADOR

Le Mirag*, Bin Mahmoud

Mobile No.: +974********

Email Address: ac70di@r.postjobfree.com

CAREER OBJECTIVES

To obtain responsible and challenging positions that exploit my diverse experience, skills, management ability and be reflecting in a positive contribution to my prospective employer, to obtain their goal and objectives.

EMPLOYMENT HISTORY

CASHIER / SERVICE CREW

AL ABBAS GROUP OF CMPANIES June 2017 – July 2018

Duties and Responsibilities:

Effectively handles customer’s queries, requests and provides proper assistance.

Politely answer all inquiries, give accurate and reasonable prices.

Take Orders thru micros.

Keep good relationship to all the customers by answering their queries and assist them inside the store

Handles and accepts all payments cash, card, debit charges and issuing invoices needed.

Prepare daily sales report and submit to the in charge for checking.

FRONT DESK AGENT / RECEPTIONIST

IKEA HOME DELIVERY – DOHA QATAR January 2016 – January 2017

UNIVERSAL MAINTENANCE MANAGEMENT

Duties and Responsibilities:

Center of all information, manage and handle all incoming and outgoing calls, faxes, documents & emails.

Effectively handles customer’s queries, requests and provides proper documentation.

Give the whole, exact, accurate information regarding orders and deliveries

Handle Customer Complains.

SPA ATTENDANT

KEMPENSKI HOTEL – DOHA QATAR January 2015 – January 2016

UNIVERSAL MAINTENANCE MANAGEMENT

Duties and Responsibilities:

Hands-on working experience in housekeeping and cleaning

Sound knowledge of methods of providing top class customer and personal services

Remarkable ability to communicate clearly and concisely, both orally and in writing

Proven ability to spend the majority of the day walking, twisting, bending, pushing, pulling and kneeling while cleaning.

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals

Strong willingness to work in day and night and weekends

Strong attention to detail and the ability to follow written and verbal directions

Proven ability to work in a fast paced environment with multiple interruptions

SECRETARY /ADMIN

UNITED GULF INSURANCE BROKER – MANAMA BAHRAIN March 2011 – September 2013

Duties and Responsibilities:

Manage and handle incoming calls, meetings and appointments

Responsible for all the incoming and outgoing files and important documents of the company.

Provide a high level of administrative support and full range of secretarial functions.

Prepare Quotation and Inquiries.

PORTER

WEST AVENUE THEATERS CORP. (SM CINEMA) – PHILIPPINES October 2006 – February 2007

Duties and Responsibilities:

Carefully check the ticket and the bags of the customers.

Assist the customer inside the cinema.

Monitor the customers inside the cinema

Effectively handles customer’s queries, requests and provides proper assistance.

EDUCATIONAL BACKGROUND

UNIVERSITY OF CEBU – CEBU CITY PHILIPPINES

BACHELOR OF SCIENCE INFORMATION SYSTEM

(2006-2008)

PROFESSIONAL SKILL AND QUALIFICATIONS

Excellent oral and written communication skills.

Knowledge in MS Office (Word, Excel, PowerPoint, Outlook), and all MS Windows operating systems and internet explorer.

Possess strong interpersonal, organizational, administrative, research and customer service skills.

PERSONAL DATA

Date of Birth Nov 23, 1989

Nationality Filipino

Status Single

Passport No P7056276A

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