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Project Call Centre

Location:
Johannesburg, Gauteng, South Africa
Posted:
December 19, 2018

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Resume:

Application for Collections Agent

CURRICULUM VITAE OF LERATO PAUL MATLOU

PERSONAL DETAILS

Names: Lerato Paul

Surname: Matlou

ID Number: 820**********

Gender: Male

Address: *** ******** **ction

Tembisa

1632

Contacts: 073-***-****

Alternative no. 084-****-***

E-mail: ac70cn@r.postjobfree.com

Languages: Setswana[R/W/S], Sepedi, Zulu[R/W/S, English[R/W/S]

Citizenship: South African

EDUCATIONAL BACKROUND

Matriculated @ Lebone Secondary School

oMatric Subjects = Setswana, English, Afrikaans, Economics, Business Economics, Accounting

oCOMPUTER LITERACY @ Lutheran Community Outreach Foundation(Hillbrow) did begginers till intermidiate computer course in 2007

oPHOTOGRAPHY @ Market Photo Workshop in 2005 & participated in Ekurhuleni Photography Project in 2011-2013 (Exhibited in 2012 Ekurhuleni Photographic Project Exhibition 12-24May'12, Guested by International Award Winning Photographer Dr. Peter Magubane)

oLEARNERSHIP - Effective Contact Centre NQF level2 ( National Certificate) @

Munnik Bason Dagama Incorporated, by Mind The Gap (2009-2010), ID: 21793 CREDITS: 131

WORK EXPERIENCE

oMunnik Basson Dagama Incoporated

DUTIES: Call Centre Agent Debt Collector

Handling Outbound & Inbound calls

Negotiating payments with debtors

Tracing of debtors (using XDS, Edcon Vision system, MBD tracing tools )

Updating debtors details

Check debtors status on ITC (Account links, Sequestrations, Liquidation, Administration, Debt Counseling, Prescription, etc)

Worked from 9 June'08 - 20 September'11 Edcon books

Team achiements call centre of the year 2009/10

Personal Achievements being a top collector, being able to deal with difficult debtors

WORK EXPERIENCE (volunteering)

oLOVELIFE ETHAFENI CLINIC

Position: Mpintshi(youth embassordor)

Duration: Feb 2005 May 2006

Duties: Youth Development in around Tembisa & high schools, facilitating life skills to the youth, Motivational talks, Creative Problem solving skills

Organising LOVELIFE sports games

hosting art shows & compitions for students

Achieved Gold Standard in 2005

oTreasurer for the Bhingi community from 2008-2016

ABOUT ME

I’ve got two businesses 1st sound system that I hire out for events/occasions, 2 I am a photographer and do videos too. I am Hard worker, Team player, enjoy working with people, Have good communication skills. Good at negotiating. Can work under pressure, enjoys being challenged, I also enjoy reading books to expand my thinking and debating. I am a creative person

References

Perfect Musa Dlamini (MBD)

Team leader

083-****-***

Reason Ngwenya (Bhingi)

Secretary

082-****-***

Bhekokwakhe Mtshali (LoveLife)

Team member

078 96 0011



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