SUMMARY
Self-motivated cross-functional leader with over 13 years of combined consulting and industry experience in Program/Project Management, Risk Management and Mergers & Acquisition domains. Strong entrepreneurial spirit and has a flair for problem solving with a proven track record of excellence, leadership and results.
Core Knowledge and Skills: Program/Project Management, Product Management, Risk Management, Business Process Re-engineering, Portfolio Management, Strategic Planning and Implementation, Scrum Master for a high performance cross-functional team of experts
Efficient and fluent communicator to all levels: speak 6 different languages including Swahili
Excel at building relationships, creating positive environments, building upon strengths of existing teams and promote collaborative consensus cultures
Experienced in global team management. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
Unique experienced leader with a proven record of organizing, directing and motivating multidisciplinary teams to achieve outstanding results
PROFESSIONAL SKILLS
Delivery Management: Application Implementation, Life Cycle Management / Refresh, software upgrades/enhancement Midrange End User Support Services, Financial Leadership, Key Customer Relationships
IT Project Lifecycle: Scope Management, Requirements Analysis, Costing & Budgeting, Project Scheduling, Testing/QA/Rollout/Support, Resource Management, Project / Program Close Down
Leadership: IT Program Management, Cross-Functional Supervision, Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning, Vendor Management
PROFESSIONAL EXPERIENCE
Stryker Medical – Program Manager September 2018 – December 2018
Directed teams of Stryker employees, contractors, and consultants to bring Stryker Medical Kalamazoo, International, and France into compliance with the European Medical Device Regulation, which is required to sell devices in the EU market.
Managed strategic relationships, including with leaders of Quality Management Systems, Clinicals, R&D, New Product Development, Post Market Surveillance, Marketing, and senior leadership team
Provided leadership, guidance and facilitation of activities related to current operations and future business opportunities
Developed project plans, drove project milestones, and met agreed upon scope, cost, schedule and quality measures
Universal Tech Partners – Managing Director/Co-founder October 2015 – Present
Professional management consultant providing Project Management, business strategy, operations improvement, organizational performance, and information technology consulting services to small and medium-sized companies. Accountable to the board for all company operations.
Managed strategic relationships, including offshore and onshore IT services vendors, developed strategic plans and created business development roadmaps leading to a fluid and effective delivery model
Worked with the PMO director at a major college to establish tool, process and templates for the institute resulting in better delivery of objectives that are aligned with the institute’s goals
IT Program Manager for a medium-sized city, focusing on large complex efforts
Responsibilities include multimillion dollar budget management, program resource management, quality assurance and deployment execution
Facilitated Scrum teams that include team members in engineering, testing and product owner/product management
Partnered with Product Management to achieve maximum project return on investment and to meet project objectives
Dart Container Corporation – Program/Strategy Manager April 2012 – December 2015
Led a team of project managers, consulting teams and various subject matter experts focused on planning and execution of SAP ERP project. Aligned stakeholders, management, and end-users around plans and objectives, formed and led governance and stakeholder groups.
Part of PMO leadership that delivered a large SAP project roll out, ensuring business continuity
Redesigned business processes, saved millions of dollars in IT spending and reduced business process complexity and improved existing business processes
Established a project intake process that led to better alignment with overall business objectives, goals and priorities
Managed contracts with consulting firms as well as invoice approvals/disputes, increased visibility and accountability, resulting in reduced costs
Established project tools, methodology and program work plans resulting in better status/metric reporting
Formulated a Technology De-commission Strategy, retired 13 legacy IT applications, reducing IT costs by more than $10M
Established a formal Integration Program Management Office to manage various projects from different departments resulting in better visibility of all projects in the pipeline, allowing for better planning and execution
Facilitated Risks, Issues, Decisions, Escalations, and scope change request (RIDeS) resolutions across the program resulting in the program meeting deployment timelines and set budget
Managed sprint planning and execution, including the management of project progress, status & visibility
Ensured high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them
Participated in release planning and scheduling by providing empirical Scrum team statistics, identifying project dependencies, and creating velocity forecasts
Kalypso Consulting LP – Program/Strategy Manager June 2011 – April 2012
Partnered with senior strategy team members to provide strategic go-to market advice to a client and to conduct an internal Intellectual Property initiative. Presented strategic options and high-level implementation plan.
Formulated key components of “Kalypso Innovation Index”, a tool that quantitatively links companies’ innovation activities to value creation that have the most impact on market value performance
Booz Allen Hamilton at Centers for Disease Control – Program/Project Manager July 2007 – May 2009
Served on a two-person Booz Allen Hamilton consulting team charged with advising client on software implementation strategy.
Established IT – PMO, transformed existing SAP business unit of 38 experts, by evaluating business practices, creating standardized document sharing site and training team members on key elements of SAP software and methodology. Efforts increased revenues by 10% over a nine-month period
Designed project blueprint that enabled stakeholders to track critical activities, stay on schedule, and deliver on time
Oversight of three teams and managed client relationship, resulting in five additional hires of Booz resources for the project
Accenture – Project Manager/Lead Consultant May 2004 – July 2007
Provided oversight for 30 people based in 12 countries to replace SAP with Ariba, a supply chain software, to meet internal business requirements. Led through all phases from planning to deployment and was responsible for managing outcomes and results
Defined roles for each team, formulated communication plan, tracked and escalated project issues to senior management, hosted biweekly team meetings, collaborated with technical and business leads to ensure deployment timelines were met
Facilitated business requirement gathering and gap analysis, led solution design activities and solution development roadmaps
Met with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
Accenture at Standard Bank – Lead Consultant September 2006 – December 2006
Acted as a SME to implement SAP software to replace existing banking system software.
Managed four Accenture business analysts, liaised with various teams to define appropriate scope and plan for prototype
Developed prototype, which was instrumental in influencing client to renew a $72 million contract
Accenture at Microsoft – Consultant October 2005 – July 2006
Provided functional SAP CRM expertise to transfer SAP knowledge base to Microsoft employees.
Coordinated interdependencies across two key projects. Facilitated data integration discussions between consulting firms and client teams; Client accepted recommendations to leverage SAP survey tool to capture customer feedback
Defined high-level SAP CRM and Microsoft systems data mapping. Set up teams’ Shared Point Site to store project documents
Accenture at PepsiCo – BA/PMO coordinator August 2004 – September 2005
Supported Accenture Consultants and Managers to implement largest SAP software implementation project in North America.
Conducted comparative analysis of SRM v. SAP R/3 for transactional contracts
Developed plan and facilitated meetings with impacted people. Compared functionality against business requirements. Recommended solutions that were adopted by client
EDUCATION
Simon Graduate School of Business, University of Rochester – Rochester, NY June 2011
Master of Business Administration: Strategy, Entrepreneurship and Finance
Consortium Fellowship – 2009 Recipient
Management Leadership for Tomorrow (MLT)
University of Illinois – Urbana, IL May 2004
Bachelor of Science: Management Information Systems
National Dean’s List, 2001 – 2003
Academic All-American Team winner, 2001