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Collection specialist

Baytown, Texas, United States
December 21, 2018

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Proficiency in Microsoft Office Suite (Access, Excel, Word,); as well as Great Plains, On Guard, Intacct, Ten-key. Typing Speed: 50 wpm. Experience with Dunn & Bradstreet and Fair Debt Collection Practices Act.

Employment History:

EMSI – Emission Monitoring Services INC. 400 Hyw. 146; Baytown, TX. 77520 281-***-****

11/23/2016 – Present

. Responsible for collections for the entire company

. Billing of invoices to customers

. Accounts Receivable – processing all incoming receipts

. Research for travel of all Techs

Radio Holland USA, Inc. 8943 Gulf Freeway; Houston, TX 77017 713-***-****

07/07/2006 - 04/15/2016 A/R Collection Specialist

Supervisor: Felix Cruz, Accounts Receivable Manager

Responsible for collections of ten branch offices for United States operations with national/international contact activity.

Full Cycle AR/Collections (Commercial)

Inventory review and payment status

Preparing collections and A/R reports

Manage Customer Accounts by contact both national/international

Obtain/review credit applications and financial data

Approve/establish credit limits

Provide input on risk management assessments for new and existing clients.

Uploaded/Mailed/Invoices and Collection Notices (if applicable)

Posted Accounts Receivable Payments

Create A/R, Analytical Related Reports, and status update reports on outstanding customer accounts

Enforce company credit and collection policies and procedures

Review terms of credit contracts with customers and negotiate payment plans

Utilize credit bureaus, banks and references to verify/extend credit

Back Office Processing (filing, mailing, etc. to ensure Accounts Receivable department was orderly and back-up documentation could always be located.

Grove Park Housing 12630 Westminster Avenue; Santa Ana, CA 92706 714-***-**** 01/02/2000 - 02/12/2004 Administrative Assistant

Greeted, welcomed, directed and announced visitors appropriately.

Answered, screened and forwarded incoming phone calls provided information as needed.

Provided coverage and assistance catering and any needed projects / administrative work.

Assisted Human Resources with research and projects as requested.

Maintained high level of discretion with confidential information.

Coordinated messenger service, FedEx shipments, internal delivery, and signed for all incoming packages.

Handled all incoming/outgoing mail/packages daily.

Maintained/upkeep of reception area, conference rooms, kitchen/break room and stocked supplies.

Employment History - (Continued)

Grove Park Housing - Administrative Assistant (Continued)

Scheduled meetings, travel, events and appointments, preparing and organizing presentations and appropriate meeting materials, and assisted with other projects as needed.

Assisted with data entry and filing.

All other duties as assigned.

Talent Tree Staffing 3010 Saturn Street; Suite 101; Brea, CA 92821 714-***-****

06/15/2000 - 12/28/2003 Clerical Specialist/HR Generalist/Receptionist

Responded to potential employee/employment calls

Employee testing, interviewing and placement

Drug testing

Lead pursuit/job orders

Data Entry, Typing, Filing.

Responded to customer service/relation calls

Princess House, Inc. 10034 Masline; Baldwin Park, CA 626-***-****

02/15/1978 - 09/02/2005 Position: Area Organizer, Self Employed

Supervisor: LaVonne Meyer, Field Organizer

Recruiting, lead pursuit, canvassing, and employee training both in groups and individually. Developed necessary training materials for the job, led training seminars for large groups of employees (4000+), as well as trained and produced many Managers.

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