Information Technology Active Directory
Resume:
Drew Rice
** ****** ****** ********* *** JERSEY *8540 609-***-**** ******@*****.***
Objective
Information Technology professional with over 10 years of success in both the Higher Education and Health Care industries seeking to continue career with an organization that will utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Education
DEGREE DATE EARNED SCHOOL
Major: Bachelors of Science - Visual Communications/Graphic Design, Sept. 2007, Colorado Technical University, Colorado Springs, CO
Related coursework: Bachelor of Science – Information Technology Management, in Progress, Colorado Technical University, Colorado Springs, CO GPA 3.78 Skills & Abilities
MANAGEMENT
Managed employees in several Organizations.
COMMUNICATION
Provide computer training during New Employee Orientation and continued software and hardware education to existing staff.
LEADERSHIP
Led a team of Federal Work Study Students as part time employees in an Information Technology Department. SOFTWARE SKILLS
Microsoft Server 2003
Microsoft Server 2008
Microsoft Server 2012
CampusVue
Adobe Creative Design
Suite
Quark Express
Microsoft Office (Various
Suits Windows and MAC)
Microsoft Office 365
Adobe Acrobat
Professional
Keyscan System VII
Avatar by NetSmart
Kaseya Remote Desktop
LogMe In Remote
Software
Access Control
Management Software
Cisco Meraki
KIPU Electronic Medical
Records
FreshDesk Ticketing
System
EXO5 Laptop Tracking
and Security Softwar
Experience
SYSTEMS ADMINISTRATOR/NETWORK SPECIALIST SUMMIT BEHAVIORAL HEALTH QUAKERBRIDGE, NJ 2017
- Managed a growing Computer Network of over 300 Machines (Both Macintosh and PC Platforms)
- Managed Active Directory
- Managed Exchange email system
- Maintained Phone System which included set-up and installation of Hardware
- Successful team member who wrote and conceive of security policy at inception
- Logistics (Managed equipment in most cost efficient way)
- Managed network print services and contact appropriate vendor when supplies or repairs are needed
- Managed a myriad Information Technology projects to completion in a cost effective and timely manner
- Provided strategies and recommendations for computer software and hardware upgrades
- Provided solutions for technology issues for all departments
- Successful Team Member who provided Helpdesk Phone Support and Remote Assistance
- Escalated and monitored the progress of work order tickets when applicable INFORMATION TECHNOLOGY SUPPORT SPECIALIST MERIDIAN BEHAVIORAL HEALTH, NEW BRIGHTON, MN 2012-2016
- Managed a growing Computer Network of over 600 Machines (Both Macintosh and PC Platforms)
- Managed Active Directory
- Managed Exchange email system
- Maintained Phone System which included set-up and installation of Hardware
- Successful team member who wrote and conceive of security policy at inception
- Logistics (Managed equipment in most cost efficient way)
- Strategized, created, and organized, “eFax” Electronic Fax System
- Managed network print services and contact appropriate vendor when supplies or repairs are needed
- Managed a myriad Information Technology projects to completion in a cost effective and timely manner
- Provided strategies and recommendations for computer software and hardware upgrades
- Purchased Hardware and Software that increased Employee Productivity
- Provided solutions for technology issues for all departments
- Successful Team Member who provided Helpdesk Phone Support and Remote Assistance
- Escalated and monitored the progress of work order tickets to Data Center when applicable INFORMATION TECHNOLOGY SUPPORT SPECIALIST COLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO 2007-2011
- Managed Computer Network consisting of over 900 Machines (Both Macintosh and PC Platforms)
- Maintained Active Directory consisting of thousands of users (Staff, Faculty and Student Body)
- Maintained Wireless Network for Staff, Faculty and Student Body
- Managed and Installed Audio Video Components for Computer Labs, Classrooms and Lecture Halls
- Maintained Phone System which included set-up and installation of Hardware
- Managed Database and distributed thousands of Secure Access Proximity Swipe Badges.
- Successfully conceived of security policy at inception of Secure Access project.
- Logistics (utilize equipment in the most cost efficient way) Page 2
- Helped manage Computer Hardware (knowing equipment located, catalog what is not being used, what can be rebuilt for future use, etc. prior to ordering replacements)
- Managed two print servers of approximately 80 Network Printers. Contacted appropriate vendor when supplies or extensive repairs were needed
- Managed, supervised and trained new Federal Work Study/Part-time Employees
- Managed Information Technology projects and completed them in a cost effective and timely manor
- Maintain and update computer software and hardware
- Provide solutions to technical issues for all departments (staff, professors, and Students)
- Successful Team Member who provided Helpdesk Phone Support FINANCIAL AID DEPARTMENT COLORADO TECHNICAL UNIVERSITY, COLORADO SPRINGS, CO 2005-2007
- Created advertising collateral, promotional pieces, forms, and web banners utilizing Adobe software
- Conceived of a cataloging system for thousands of student files utilizing Microsoft software
- Successfully managed filing system
- Data Entry using Microsoft software and Campus View CUSTOM PICTURE FRAMER SEVERAL RETAIL LOCATIONS 1995-2005
- Management
- Customer service
- Design, layout, and construction of thousands of framed pieces
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