Customer Service Assistant
Resume:
Lahaysha Rhodes
Rose Hill, NC *****
**************@*****.***
Administration Assistant
Customer Service ( Sale Associate)
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tax Preparer
GBC CORPORATION - Fayetteville, NC
July 2018 to Present
Tax Preparer
Credit Repairs
Life Insurance Prepares
Customer Service Representative
Alorica - Jacksonville, NC
August 2017 to November 2017
Handle inbound calls and assist customer with information on their credit card accounts(payments and also reward points)
Office Assistant
Food Lion - Kenansville, NC
April 2017 to August 2017
Cashier,answer phones count safe,handle(lottery,western union, money order Cashier and Customer Service
McDonalds
June 2013 to April 2014
Cashier
McDonald's - Beulaville, NC
May 2011 to September 2011
Customer Service
Team-Building
Handling Funds
Human Resources Assistant
James Sprunt Community College - Kenansville, NC
May 2010 to September 2010
Time sheet management
Payroll
Type/Files for HR director
Answer Phone Call regarding staff information
Education
Associate in Business and Accounting
James Sprunt Community College
May 2019
Associate in Psychology
James Sprunt Community College - Kenansville, NC
August 2015 to May 2017
Skills
microsoft office, Powerpoint, Word, Excel, Inventory, Typing-55 wpm, Quickbooks, Customer Service, Call Center, CSR, Customer Care
Awards
Employee of the month
October 2017
Maintaining 100% RTF for AMEX
Employee of the month
September 2017
Maintaining 100% RTF for AMEX
Certifications/Licenses
Career Readiness Certification
September 2009 to Present
Effective Teacher Training
March 2018 to Present
Substitute Teaching
Additional Information
Professional References
Sonja Woodard phone: 910-***-**** email: *******@*******.*** Tina Black phone: 910-***-****
Nacole Hayes phone: 910-***-**** ext 1937 email: ******@*******.***.**.**
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