Salesforce Tech Lead

Aalokkumar Gupta

E-mail: **********@**********.***, *****.**********@*****.***

Mobile: +91-829*******, +91-981*******

Total Exp: 7.2 Years (Tech Lead)

My Trailhead Profile: https://trailhead.salesforce.com/en/users/profiles/0055000000611HYAAY

My LinkedIn Profile: https://www.linkedin.com/in/aalokkumar-gupta-67832316

PROFILE SUMMARY

IT professional with 7.5 years of experience in Salesforce and PHP development. Expertise in Salesforce Configuration, Customization, Integration, and CloudSense.

Mentoring team members in gaining functional and technical knowledge. Review team members works to make sure requirements are delivered on time with expected quality.

Actively involved in user story grooming, solution design discussion and story estimation. Handling development of a complete module solely from offshore

Well versed in configurations including Custom Objects, Tabs-apps, record types, validations, Workflows, custom settings, reports etc. Good knowledge of Permission sets, approval processes etc.

Expertise in configuration of Profiles, Role Hierarchies, workflows, Approval processes and Data validation rules.

Extensive experience and knowledge in Apex classes, Triggers, test classes/methods for deployment. Built Visualforce pages, Used Eclipse, Change sets and workbench in deployment.

Exposure to understanding and analysing the business requirements, designing and developing the Salesforce solution and thoroughly testing it.

Good knowledge in advanced customization as well as package automation.

Proficient in CS product Configurator, Pricing, Quoting (CPQ), Orchestrator for Order Management, Provisioning and Servicing.

Experience in Design, development and maintenance of applications on cloud. Used JavaScript/Jquery, HTML and CSS as Client side languages.

Worked on CloudSense along with SFDC. Worked on Zuora integration for Billing, as a Billing product over cloud. Managed various package installation and versioning activities.

Closely monitored the work progress and promptly reported potential grey areas to the management so that corrective/proactive action could be taken well in advance and any delays can be avoided.

Excellent communication and interpersonal skills. Extremely motivated, highly positive attitude, adapt quickly to new technologies and a quick learning curve.

EDUCATION

Qualification

UNIVERSITY/BOARD

INSTITUTE

YEAR

PERCENTAGE

T.Y.MCA

Solapur University

BIGC of Engineering, Solapur

2009-2010

64.78%

T.Y.B.Sc.(PHY)

Mumbai University

Smt. CHM college Ulhasnagar (w)

2005-06

45.00%

EMPLOYMENT HISTORY

Accenture India Pvt. Ltd: - from Dec .2015 till date

Capgemini India Pvt. Ltd: - from March 2014 to Dec. 2015

CBT Infotech Pvt. Ltd: - from Sep. 2011 to Feb. 2014

Exactus Corporation Pvt. Ltd (now OKS group): - from Jan. 2011 to Sep. 2011 as php developer

TECHNOLOGY AND APPLICATIONS

Software: PHP, Salesforce, CPQ(CloudSense) with SFDC

Methodologies: Agile, Spiral Model

Databases: MySQL, Oracle, MS Access

Languages: PHP, APEX, Visualforce, JavaScript, Salesforce Lightning, JQuery, CSS

Tools: Workbench, Data Loader, Eclipse IDE, CloudSense

PROJECT DETAILS

Client: Healthcare (US and Europe)

Project Duration:

Dec 2015 to till date

Technology & Tools:

Apex Classes, VisualForce page, triggers,JIRA

Project Brief:

It is based on Sales Cloud. We automated patients tracking. And relate patient with opportunity so automat whole process from implant to explant process under clinical trial.

Role: Salesforce On-Shore Tech Lead

Responsibilities: -

Direct interaction and co-ordination with client. Leading team. Good understanding of Sprints and Scrum.

Designing solution for team members for JIRA user stories. Attending Poker play and sprint grooming sessions. Providing Agile Estimates for user stories

End to end development in Salesforce. Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.

Actively participating with BA to understand End-to-End flow. Assigning task to team members and taking update from them and send daily status report to management team.

Client: Farmers Insurance Group(US)

Project Duration:

Dec 2014 to Dec 2015

Technology & Tools:

Apex Classes, VisualForce page, triggers

Project Brief:

Farmer’s is one of the leading insurance provider in US.

We have implemented End - to - End flow for insurance claim process.

It has multiple attributes with multiple Actor e.g. direct client, third party and guest.

We had automated claim process as on single click. As flow covers technically, user proceed from vf page where on the basis of domain (insurance foremost / farmers etc.) it would fetch data from web services in real - time.

Simultaneously it would check for duplicate claim before proceeding for it. Once user saved claim all claim related data saved on all respectively object as well as one case will be created so an assistant can take follow up for it.

Role: Salesforce Consultant and TL

Responsibilities: -

Direct interaction and co-ordination with client. Leading team.

Actively participating with BA to understand End-to-End flow. Assigning task to team members and taking update from them and send daily status report to management.

Client: Coke UK (FMCG)

Project Duration:

Nov 2014 to Dec 2014

Technology & Tools:

Apex Classes, VF page, triggers, JIRA

Project Brief:

This project involves implementing Service Cloud and customize reports primarily on Force.com using standard as well as custom object.

Role: Salesforce Consultant

Responsibilities:

Wrote Apex Classes, VisualForce page and triggers.

Worked closely with Salesforce Program team to drive successful implementations of new projects, adoption of data quality and best practices of use.

Client: Unilever UK (FMCG)

Project Duration:

Aug 2014 to Nov 2014

Technology & Tools:

Apex Classes, VisualForce page, triggers

Project Brief:

This project involves implementing Service Cloud and customize reports primarily on Force.com using standard as well as custom object.

Unilever UK supports its customers in UK through its various call centers and support centers. The customer’s complaints were supported by call centers and support center executives. These customer complaints were handled using Service cloud console. The project used majority of service cloud features with some customizations for Unilever brand images, customer interactions web sites. It also used some AppExchange products such as DupeBlocker, ClickTools, PostCode Anywhere etc.

Role: Salesforce Consultant

Responsibilities:

End to end development in Salesforce. Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.

Prototype (Proof-of-concept) building, giving Demo to stakeholders and obtaining sign-off.

Client:Lodha Group

(real estate)

Project Duration:

March 2014 to July 2014

Technology & Tools:

Apex Classes, VisualForce page, triggers

Project Brief:

This project involves implementing Service Cloud and customize reports primarily on Force.com using standard as well as custom object.

Role: Salesforce Consultant

Responsibilities:

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Prototype (Proof-of-concept) building, giving Demo to stakeholders and obtaining sign-off.

Created Roles and Profiles as per requirement for restricting access.

Wrote Apex Classes, VisualForce page and triggers.

Client :

TATA Communications Ltd. (BSS)

Project Duration:

Sep 2011 to March 2014

Technology

& Tools:

Salesforce, Apex Classes, VisualForce page, triggers, CloudSense, Zuora

Project Brief:

This project involves implementing Lead2Cash Cycle primarily on Force.com using tight integration with CloudSense (Product Configurator and Order Orchestrator apps on Salesforce) and Zuora (external Billing System over Cloud).

Role: Salesforce Developer

Responsibilities:

Analyzed the business requirements to finalize the design approach. Prepared low-level design (LLD) document.

End to end development in Salesforce. Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

Prototype (Proof-of-concept) building, giving Demo to stakeholders and obtaining sign-off.

Created Roles and Profiles as per requirement for restricting access.

Created product catalogue using CloudSense configuration, custom objects/fields, Writing workflows, validations etc.

Wrote Apex Classes, VisualForce page and triggers.

Responsible for critical development for customized CloundSense packages and automated manual activities to reduce development efforts.

Designed, and deployed Custom tabs, Entity-Relationship data model, Auto-Response Rules, Components, and Visualforce Pages to suit to the needs of the application.

Client :

Exactus Corporation

Project Duration:

January 2011 to Sep 2011

Technology

& Tools:

PHP

Project Brief: Accounting & Invoicing

CIS module is an application for the LPO department and Account Department. Accounts people can generate Invoice of projects quickly using this module.

Role: PHP Developer

Responsibilities:

Requirement gathering and analysis.

Created Database. Wrote code in PHP and validations.

Personal Details

Name

Aalokkumar Arunkumar Gupta

Date of Birth

14th Jun 1985.

Gender

Male.

Passport No.

J7280960

Address

“B/006, Sai Darshan chs ltd, Nandivali cross road, Opp. Bingo Park, Dombivli (E),Pincode-421201”

Contact Details

Mobile No. +91-829*******, +91-981*******

Marital Status

Single.

Language Known

English, Hindi, German(beginner)

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