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Networking, Desktop support, Telecomm, Voice/Data, Fiber Optics

Location:
Covington, Georgia, United States
Salary:
65,000.00
Posted:
September 10, 2018

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Resume:

Fredrick Marshall

*** ***** ***** *******

Covington, GA 30016 US

Phone: +1-770-***-****

Cell: +1-678-***-****

ac6zv8@r.postjobfree.com

OBJECTIVE

Proven ability to successfully analyze an organization's critical support requirements, identified deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity.

EMPLOYMENT HISTORY

Network and Desktop support & Owner

FMI Networking Solutions March, 2018 Present

Contractor/Owner Responsibilities: Network and fiber optic cabling, cctv ip and analog and video, network hardware installation. Also assist with laptop/desktop and network printer repair.

Noc Tier II technical Support Engineer

Birch Communication

January, 2011 August, 2017 (6 years 7 months)

Responsibilities: Monitoring and troubleshooting small to mid-sized customer's network. LAN/WAN issues accessing Cisco Router, switches, Solarwinds monitoring and remote desktop

Data, VOIP, SIP, PRI, ISDN, T1, DSL, and fiber Optic circuits, Solarwinds, LAN/WAN

Also TCPBX cloud hosted networks to ensure the stability and quality of Birch customer based networks

Testing and trouble, shooting the stability of access types such as T1's, T3's, DS0, DS1, DS3 and Fiber type circuits

I also worked with LEC and field tech to ensure the successful delivery of these access types to the customer premises

I work directly with vendor technicians to install, set up and configure Cisco routers for our customers remotely

Inter acted with other departments to ensure the delivery of quality circuits and network service to Birch customers

Also Create and review trouble tickets through the ticketing process.

Contractor

Kforce Professional Staffing

October, 2009 January, 2011 (3 months)

Kforce Professional Staffing Contractor/Cbeyond Communications Atlanta, GA Responsibilities: Third party contractor for Telsource Corp/ Cbeyond INC

DSL and IAD (Integrated Access Device) cisco router installation

OS and flash upgrades

Dmarc circuit extension, along with trouble shooting

Assist NOC technician with data circuit and voip set up and trouble shooting

IAD Integrated Access Device (Router 2400 and 2900 series) basic configurations using cisco cli.

Network and Desktop support & Owner

FMI Networking Solutions

April, 2009 January, 2011 (1 year 6 months)

Contractor/Owner Responsibilities: Network and Desktop support

Upgrade and repair

Hardware and software deployment

Cisco switches and routers,T1,T3, VOIP, DSL, CCTV, IP cameras, Access control, Fiber Optics, Voice/Data, and Video projection solutions In house cabling and closet build outs.

Telecom Contractor

Insight Global Inc. October, 2008 April, 2009 (6 months)

Responsibilities: Voice, Data, and Fiber Optic installation and testing

Closet build out, 66 and 110 block wall and rack mounted termination

VOIP, T1-T3, Hubs, Routers, Switches installation and deployment.

Telecom Project Consultant

ConTech Design Group May, 2008 October, 2008 (5 months)

Responsibilities: successfully analyze an organization's critical support requirements, identified deficiencies and potential opportunities, and develop innovative solutions for increasing reliability.

own the problem resolution process including: identifying and project managing third party suppliers, providing control and follow-up for the resolution activities, and, as appropriate, personally solving the customer's problem assess the risks, business impact (including financial) and technical resource impact of the solution alternatives with the customer.

Lead Technician

Kratos Security and Defense January, 2001 January, 2008 (6 years 12 months)

Responsibilities: Lead small team with cable and hardware installation, Telephony, VOIP, Data, Fiber Optic, IP Cameras, Card Readers, Mag Locks, and Pull Stations

Install Hub, Switches, Routers, DVR/NVR, Access Blades, Matrix's, MUX, Intrusions, Video, RF cable installation, projection and sound systems

I Supervised 1 to 8 employees depending on the size of the project

Meet with PM and clients to ensure that all needs are being meet per specifications.

EDUCATION

Omnitech Technical Institute

Network Engineering September, 2008 August, 2009

Certificate of Completion: 2009

I Supervised 1 to 8 employees depending on the size of the project

Course Studies: Microsoft Operating Systems, A+, Network +, CCNA, and CCNP

MILITARY

USMC



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