Anna Putt

**** *. ******* ***** ***.#**** Miami, Florida 33176 ac6zv1@r.postjobfree.com 786-***-****

Summary: I am a reliable and responsible professional. My experience consists of handling private and confidential information, data entry related to such and customer service.

Skills: Microsoft Excel, Quick Books, PeopleSoft, Microsoft Word, Microsoft PowerPoint, ImageNow, Guest Service, Register Systems, Data Entry, Outlook, Oracle, Infoship, Supplier express, and MarkView

EDUCATION:

University of Central Florida

Rosen College of Hospitality Management December 2015

Bachelor in Science in Hospitality Management

Relevant Course Work:

Hospitality Industry Financial Accounting

Hospitality industry Managerial Accounting

Human Resources

Hospitality Industry Finance

Miami- Dade College July 2013

Associates Degree in Hospitality Management

EXPERIENCE:

Carnival Cruise Lines/Ascendo Resources /Vendor relations Accounts payable 2018-Current

Using Oracle and Markview research, review, support and respond to all inquiries from suppliers and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to supplier base.

Cultivate strong culture of partnership and resolution between AP, suppliers and the business. Drive process changes through collaboration.

Using Oracle an Infoship Research, report, and resolve credit holds on account as well as Goods and Services Received not Invoiced aging.

Administer the Supplier Express Portal: On board suppliers and assist with supplier remittance updates.

Research, report, and resolve credit holds on account as well as Goods and Services Received not Invoiced aging using oracle and Markview

Assist with answer vendors incoming calls

Baptist Hospital\ K force Clerk/Accounts Payable 2017-2018

Recorded vender information including the vender number, invoice number, PO number, date of invoice, and amount due on invoice

Assist in sorting mail with invoices and statements

Timely forwarded misdelivered mail and teamed with others to appropriately identify the correct person or department

Scanned invoices and statements into the computer using ImageNow software

Used PeopleSoft software look to up the vender number and ensure accuracy by address on file

Answered emails using Outlook

Elements accounting Bookkeeper 2016-present

Recorded checks, deposits, and withdraws into proper bank account

Processed credit card purchases

Applied checks to proper accounts

Reconciled bank and general ledger accounts

Scanned and filed the account information

Entered billing information

Entered general ledger information

Schroeder COUNSELING & CONSULTING Personal Assistant/Bookkeeper/Clerk 2016 – Present

Scanned paper files into electronic folder

Responsible for performing personal services for the Health Counselors

Made business bank deposits

Recorded checks, deposits, and withdraws into proper bank account

Recorded credit card purchases

Processed payroll information and wrote checks

Inputted client’s information into office database

Prepared client files

Ensured files were complete and accurate

Created and maintained Purchase orders

Answered and returned phone calls

Ensured bills are paid

Universal Orlando Associate at Diagon Alley 2014- 2016

Provided exceptional guest service, ensured guest satisfaction as requested by directed guest, timely and completely responded to guest inquiries

Respond to phone inquiries and provided information about the store merchandise

Help Team Leads with cash count at the end of the night

Cross-trained in 9 stores, 5 carts, and 8 games

Performed Theming within character to provide guests with authentic and personal experience

Contact this candidate