Anna Putt
**** *. ******* ***** ***.#**** Miami, Florida 33176 **************@*****.*** 786-***-****
Summary: I am a reliable and responsible professional. My experience consists of handling private and confidential information, data entry related to such and customer service.
Skills: Microsoft Excel, Quick Books, PeopleSoft, Microsoft Word, Microsoft PowerPoint, ImageNow, Guest Service, Register Systems, Data Entry, Outlook, Oracle, Infoship, Supplier express, and MarkView
EDUCATION:
University of Central Florida
Rosen College of Hospitality Management December 2015
Bachelor in Science in Hospitality Management
Relevant Course Work:
Hospitality Industry Financial Accounting
Hospitality industry Managerial Accounting
Human Resources
Hospitality Industry Finance
Miami- Dade College July 2013
Associates Degree in Hospitality Management
EXPERIENCE:
Carnival Cruise Lines/Ascendo Resources /Vendor relations Accounts payable 2018-Current
Using Oracle and Markview research, review, support and respond to all inquiries from suppliers and internal business partners within established timeframes to avoid escalation of complaints. Identify and document root causes of inquiry to create long-term solutions. Assist in interim communications to supplier base.
Cultivate strong culture of partnership and resolution between AP, suppliers and the business. Drive process changes through collaboration.
Using Oracle an Infoship Research, report, and resolve credit holds on account as well as Goods and Services Received not Invoiced aging.
Administer the Supplier Express Portal: On board suppliers and assist with supplier remittance updates.
Research, report, and resolve credit holds on account as well as Goods and Services Received not Invoiced aging using oracle and Markview
Assist with answer vendors incoming calls
Baptist Hospital\ K force Clerk/Accounts Payable 2017-2018
Recorded vender information including the vender number, invoice number, PO number, date of invoice, and amount due on invoice
Assist in sorting mail with invoices and statements
Timely forwarded misdelivered mail and teamed with others to appropriately identify the correct person or department
Scanned invoices and statements into the computer using ImageNow software
Used PeopleSoft software look to up the vender number and ensure accuracy by address on file
Answered emails using Outlook
Elements accounting Bookkeeper 2016-present
Recorded checks, deposits, and withdraws into proper bank account
Processed credit card purchases
Applied checks to proper accounts
Reconciled bank and general ledger accounts
Scanned and filed the account information
Entered billing information
Entered general ledger information
Schroeder COUNSELING & CONSULTING Personal Assistant/Bookkeeper/Clerk 2016 – Present
Scanned paper files into electronic folder
Responsible for performing personal services for the Health Counselors
Made business bank deposits
Recorded checks, deposits, and withdraws into proper bank account
Recorded credit card purchases
Processed payroll information and wrote checks
Inputted client’s information into office database
Prepared client files
Ensured files were complete and accurate
Created and maintained Purchase orders
Answered and returned phone calls
Ensured bills are paid
Universal Orlando Associate at Diagon Alley 2014- 2016
Provided exceptional guest service, ensured guest satisfaction as requested by directed guest, timely and completely responded to guest inquiries
Respond to phone inquiries and provided information about the store merchandise
Help Team Leads with cash count at the end of the night
Cross-trained in 9 stores, 5 carts, and 8 games
Performed Theming within character to provide guests with authentic and personal experience