To obtain an Administrative position where customer relations, employee collaboration, and clerical support would contribute to the productivity of a fast-paced business environment.
Excellent multi-tasking ability
08/2014 to 03/2017 Administrative Assistant
Office of Insurance & Safety Fire Safety Inspections – Atlanta, GA
Greeted all visitors for Safety Fire Division.
Provided administrative support for the Safety Inspections Team.
Created accounts and dispersed all elevator, escalator, boiler, and amusement ride permits and
Certificate applications to responsible lecturer.
Processed Residential Chairlift and Residential Wheelchair Lift permit request.
Worked with field inspectors to ensure inspections on safety equipment for escalator, elevators,
and boilers to satisfy customer complaints.
Collaborated with accountant to input and generate refund reports for final approval.
Effectively communicated with management and elevator vendors to reconcile proper payment
for accounts receivable.
12/2003 to 08/2014 Application Specialist
Office of Insurance & Safety Fire Agent Licensing – Atlanta, GA
Processed both Resident & Non-Resident Applications for licensure both manual and electronic.
Worked closely with supervisor to review applications to ensure completeness and compliance of each licensee with applicable laws, rules, and policies.
Maintained confidential information determining eligibility for agent licensure.
Administered office operations, telephone support, mail distributions, filing, and public interactions.
Attended related conferences and applied new knowledge to the job.
09/2001 to 06/2003 Office Assistant
Atlanta Metropolitan College PREP Program (Post-Secondary Readiness Enrichment Program) – Atlanta, GA
Supervised retreats and other events sponsored by the program.
Assisted with the distribution of student information.
Supported division secretary with day-to-day office operations.
2003 Diploma: Business & Office Technology
Atlanta Technical College - Atlanta, GA