Font desk executive

Hetal Solanki

Address: B/***, Jay Trimurti C.H.S., Sneha hospital lane, Navghar Road,

Bhayander (East), Thane-401105, Mumbai.

Mobile: 959-***-****. Email: *****.**********@*****.***

CAREER OBJECTIVES

To achieve desired goals through challenging job assignments and coordinated Team work.

SUMMARY

Result oriented Graduate with 13 years of quality and rich experience in Recruitment, Retail and Admin Industry.

Highly Articulate, confident and persuasive team builder, able to motivate and communicate to achieve exceptional business performance.

Strong employee relationship builder excels in uncovering employee needs, providing solutions, handling objections and closing issues.

EDUCATIONAL QUALIFICATIONS

Bachelor of Commerce from Lala Lajpatrai College of Commerce & Economics in 2004.

Completed H.S.C from Lala Lajpatrai College of Commerce & Economics in 2001.

Completed S.S.C. from Girton High School, Sleater Road in 1999.

PROFESSIONAL EXPERIENCE

OBEROI REALTY LIMITED (01ST FEBRUARY 2017 TILL DATE).

Designation: Executive- Front Office Sales

Responsibilities:

Answering phone calls and transferring to the concerned person.

Greeting Clients & arranging for refreshment with the help of pantry.

Helping them fill up Customer data sheet for basic understanding of their requirement.

Ensuring the Client is attended promptly by Sales team by coordinating with them.

Shuffling between sites as per the roster, so as to ensure smooth functioning of the sites .

Preparing and sending daily reports within time frames.

Maintaining courier records.

AVANTHA ERGO LIFE INSURANCE CO. LTD. (FEBRUARY 2016 To JANUARY 2017).

Designation: Receptionist cum Assistant Admin Manager

Responsibilities:

Answering phone calls and transferring to the concern person or the departments.

Greeting visitors & arranging for refreshment with the help of office boys.

Maintaining attendance register & sending report every month end.

Organizing for the conference and meeting room bookings as per request.

Arranging for ID cards for new employees.

Maintaining a register for outgoing & incoming courier on regular basis.

Vendor Management - Following up with the vendors regarding Invoices & cheque payments.

Organizing snacks & lunch for office during the events.

Arranging for stationery & pantry stuff on regular basis with the help of office boys.

Assisting the Deputy Manager in other admin work.

EDELWEISS SECURITIES LIMITED (SEPTEMBER, 2013 TO NOVEMBER, 2015).

Designation: Front Desk Executive

Responsibilities:

Answering telephone, screen and direct calls.

Make visitor passes for visitors entering organization and guiding them.

Ensure knowledge of staff movements in and out of organization.

Organise conference and meeting room bookings.

Control inventory relevant to reception area.

Provide general administrative and clerical support.

Monitor visitor access and maintain security awareness

KIAH LIFESTYLE PVT LTD (JANUARY, 2012 TO SEPTEMBER, 2013).

Designation: Jewellery Consultant

Responsibilities:

Working towards maximizing sales and achieving store targets.

Ensuring Customers delight and make shopping a wonderful experience for customers.

Keeping Clients updated about new designs and store events.

Looking after the backend activities i.e., inward-outward stock, tagging, etc.

Cashiering.

SHRAY – THE STORE (JANUARY, 2011 TO SEPTEMBER, 2011).

Designation: Fashion Consultant

Responsibilities:

Working towards maximizing sales and achieving store targets.

Constantly updating myself about the changing fashion trends.

Planning & Executing Events for the Store.

Keeping Clients updated about new designs and store events.

Looking after the backend activity that is inward-outward stock, tagging, etc.

Handling visual merchandising for the store.

KURTA COMPANY (FUTURE GROUP) (JUNE, 2009 TO NOVEMBER, 2010)

Designation: Store In-charge.

Responsibilities:

Coordinating with the store team to achieve the store target.

Handling customer issues and merchandise exchange rules and policies.

Handling visual merchandising.

Maintaining daily MIS Reports and briefing the staff.

Cashiering.

EMKAY HR (APRIL, 2006 TO MAY, 2009)

Designation: Recruitment Executive.

Responsibilities:

Calling candidates with the help of the given database.

Sourcing candidates from portals and references.

Scheduling interview drives with respective Clients.

Train candidates for their interviews.

Following up with the candidates till their joining.

SLEEP-INS APPARELS PVT. LTD (MAY, 2004 TO MARCH, 2006)

Designation: Sales Executive.

Responsibilities:

Working towards maximizing sales and achieving store targets.

Maintaining customers’ database and inform them about new offers & promotions.

Arranging for deliveries of merchandise.

Looking after the backend activity that is inward-outward stock, tagging, etc.

Handling visual merchandising for the store.

Cashiering.

SPECIFIC SKILLS

Positive Attitude, Hard Work, Sincerity and Highly Energetic and looking for different Avenues for enhancing the knowledge and skills.

HOBBIES

Reading and listening to music.

PERSONAL DETAILS

Date of Birth: 29thJanuary, 1983

Gender: Female

Languages Known: English, Hindi, Marathi and Gujarati

Marital Status: Married

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