BB-Enclave Apartments, Flat-F1, Door No #10, Devraj Nagar main Road Dasarathapuram, Saligramam Chennai-93
G S Swaminathan
To secure a mid level responsible & challenging position that would entrust me with using my expertise for streamlining the department’s functionality and improving the cost effectiveness in the entire process and to make a significant contribution in a company that offers a genuine opportunity for progression.
Good problem-solving skills. Project management Customer Focus
Ability to think quickly, logically
•Working on Imports & Exports Freight Quotation
•Exposure in dealing with Corporate Clients
•Exploring New Clients for Business Deals
•Targeting Volume Metric Business Standards
•Plan and Supervise export shipments.
•Freight negotiations with Shipping Lines.
•Transportation arranging shipments.
•Handling of documentation during freight processes.
•Organize shipments with branch offices, suppliers and customers.
•Warehouse management skills resulting in accurate inventory level.
•Managing the supply chain and all import & export logistics.
JAISWAL IMPORT FREIGHT SERVICES
Import & Export Air/Ocean Operations
•Managing the Import /Export international cargo
•Issued Airway bill & BL
•Ordering and tracking cargo from point of origin to destinations
•Maintain contact with our overseas offices, partner agents, airlines/shippers and to ensure cargo travels efficiently both in terms of cost and transit time
•Allocating cargo into units
•Sorting cargo into correct locations
•Monitoring cargo in bond store
•Organizing MPI/ Customs to inspect cargo
•Arranging cargo to be collected/dropped from & to airlines
•Accruing costs & billing invoices
CSS Corp Pvt Ltd
•Providing L2 technical support for the Alcatel voice products such as Alcatel Omni PCX Enterprise (OXE).
•Providing support for Alcatel Business partners around the Globe, operating at different time zones like Asia pacific (APAC), Europe, and US
•Have been coordinating between L3 support and R&D for resolving major issues or providing fix.
•Working on client configuration in Lab scenario
•Troubleshooting of PBX switches, IP Phones, Free Desktop
•Provide remote technical and application problem resolution and escalation assistance
•Diagnose, troubleshoot and resolve.
•Respond to situations
•Handling requests of Alcatel-Lucent Priority partners France Telecom, KPN Telecom, Nestle
•Providing L3 Technical support for Alcatel Configuration Tool ACTIS (Alcatel Configuration Tool for International Sales)
•Working on customer quote, Technical suggestions and rarely helping in designing voice and data network (if required)
•Providing compatibility knowledge on the products
-Handling Support Calls for Telephony, Windows System Agent Application related issues.
-Troubleshooting: Digital PABX, PRI Trunk, Back-up ISDN Links
Bachelor’s in business administration
Certifications & Courses
Alcatel-Lucent Certified Field Expert (ACFE), #110958062, September 2009
Honors & Awards
Certificate of Excellence, Alcatel-Lucent 2008
Star Award, CSS Corp, 2008
Pillars of Strength, CSS Corp, 2011
Certificate of Achievement, The Galaxy Award, CSS Corp, 2011
The Pillar Award, CSS Corp, 2013
Name: G S Swaminathan
Father: S Gunasekar
Spouse: S Pallavi
DOB: January 12th, 1982
Hobbies: Cricket, Driving, Swimming, Reading
Passport Details: R9727625