SONIA NAG CHOWDHURY

Address: **, ******** *** ***, *******-700037

Email id: ac6zqb@r.postjobfree.com

Contact No. +91-987*******, +91-983*******

Objective:

To work in an organization which has a healthy conductive work environment and effectively planned out human resource management where I can explore my ideas freely and contribute my expertise and diligence.

Areas of Expertise: - Client Relationship Management

Ensuring high quality services, resulting in customer delight & optimum resource utilization for maximum service quality,

Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements & customizing the product & service accordingly.

People Management/ Training

Conducting numerous training sessions with team members & in the branch to increase productivity

Imparting appropriate training on products, service & teamwork.

Organizing & conducting training programs to enhance skills & motivational levels.

Operations

Responsible for resolving customer problems prior & after sales.

Co- ordinate with operations staff for meeting TAT as per norms.

Handle total operation process from login till issuance

Work Experiences:

February’2009 to till date “Max Life Insurance Co. Ltd. (Bancassurance)

Joined as Associate Sales Manager – Barclays Finance Ltd.

Promoted to Deputy Cluster Manager – Axis Bank ltd. in 2010

Promoted to Cluster Manager – Axis Bank ltd. in 2016

Promoted to Area Manager – Axis Bank ltd. in 2017

Currently located in South Delhi as Centre Regional Manager with Yes Bank vertical

Job Profile

Managing a team of 18 people for business, by utilizing the clientele of the channel partner.

Responsible for business with “Axis Bank Ltd.” primarily taking care of sales at 17 branches in Kolkata.

Previously responsible for business with “Barclays Finance Ltd.”mainly taking care of sales at 6 branches in Kolkata and Bhubaneswar.

Monitoring targets in volumes, achieving targets set for the group.

July’ 2008- Jan’2009 “Religare Finvest Co Ltd”

Senior Relationship Manager

Job Profile

Managing payroll employee

Responsible to recruit people & generate business ( LI & GI) through them

Extracting Business from HNI clients

Networking in different areas for Business generation

Nov’ 2007- June’2008“HDFC Standard Life Insurance Co. LTD”

Sales Development Manager

Job Profile

Maintaining the team of agents

Responsible to recruit agents & generate business through them

Extracting Business from HNI clients

Networking in different areas for Business generation

May’2006-Oct’2007-“ICICI Bank DSA /Rishi Infotech” (PL)

Sales Executive

Job Profile

Retaining HNI customers by providing solutions to their loan related requirements.

Networking through Brokers & various channel partners for consistently achieving targets and earning incentives

Academic Qualifications:

Degree

Institution

Board/University

Year

Of

Passing

Marks

Obtained

in %

B.Com (Hons.)

S.A Jaipuria

Calcutta

University(C.U.)

2006

61.25%

H.S. (10+2)

A.K.M.V

(W.B.C.H.S.E)

2003

67.4%

S.E. (10th)

A.K.M.V

(W.B.B.S.E.)

2001

71.25%

Other Qualifications:-

Completed a certified course in Computer with ICSI package

(Course content: Microsoft word, Microsoft excel, Power Point, E- Commerce) from NIIT Kolkata.

Personal Details:

Date of Birth: 26thday of October 1984

Gender: Female / Single

Father's Name: Late Subrata Nag Chowdhury

Nationality: Indian / Hinduism

Languages Known: English, Hindi, Bengali (s/w/r)

Hobbies: Reading Books, Listening to Music, Traveling, Surfing etc

I hereby affirm that all information here is absolutely true to my knowledge

Place:

Date:

(SONIA NAG CHOWDHURY)

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