SONIA NAG CHOWDHURY
Address: **, ******** *** ***, *******-700037
Email id: *******@*****.***
Contact No. +91-987*******, +91-983*******
Objective:
To work in an organization which has a healthy conductive work environment and effectively planned out human resource management where I can explore my ideas freely and contribute my expertise and diligence.
Areas of Expertise: - Client Relationship Management
Ensuring high quality services, resulting in customer delight & optimum resource utilization for maximum service quality,
Ensuring maximum customer satisfaction by closely interacting with potential clients & understand their requirements & customizing the product & service accordingly.
People Management/ Training
Conducting numerous training sessions with team members & in the branch to increase productivity
Imparting appropriate training on products, service & teamwork.
Organizing & conducting training programs to enhance skills & motivational levels.
Operations
Responsible for resolving customer problems prior & after sales.
Co- ordinate with operations staff for meeting TAT as per norms.
Handle total operation process from login till issuance
Work Experiences:
February’2009 to till date “Max Life Insurance Co. Ltd. (Bancassurance)
Joined as Associate Sales Manager – Barclays Finance Ltd.
Promoted to Deputy Cluster Manager – Axis Bank ltd. in 2010
Promoted to Cluster Manager – Axis Bank ltd. in 2016
Promoted to Area Manager – Axis Bank ltd. in 2017
Currently located in South Delhi as Centre Regional Manager with Yes Bank vertical
Job Profile
Managing a team of 18 people for business, by utilizing the clientele of the channel partner.
Responsible for business with “Axis Bank Ltd.” primarily taking care of sales at 17 branches in Kolkata.
Previously responsible for business with “Barclays Finance Ltd.”mainly taking care of sales at 6 branches in Kolkata and Bhubaneswar.
Monitoring targets in volumes, achieving targets set for the group.
July’ 2008- Jan’2009 “Religare Finvest Co Ltd”
Senior Relationship Manager
Job Profile
Managing payroll employee
Responsible to recruit people & generate business ( LI & GI) through them
Extracting Business from HNI clients
Networking in different areas for Business generation
Nov’ 2007- June’2008“HDFC Standard Life Insurance Co. LTD”
Sales Development Manager
Job Profile
Maintaining the team of agents
Responsible to recruit agents & generate business through them
Extracting Business from HNI clients
Networking in different areas for Business generation
May’2006-Oct’2007-“ICICI Bank DSA /Rishi Infotech” (PL)
Sales Executive
Job Profile
Retaining HNI customers by providing solutions to their loan related requirements.
Networking through Brokers & various channel partners for consistently achieving targets and earning incentives
Academic Qualifications:
Degree
Institution
Board/University
Year
Of
Passing
Marks
Obtained
in %
B.Com (Hons.)
S.A Jaipuria
Calcutta
University(C.U.)
2006
61.25%
H.S. (10+2)
A.K.M.V
(W.B.C.H.S.E)
2003
67.4%
S.E. (10th)
A.K.M.V
(W.B.B.S.E.)
2001
71.25%
Other Qualifications:-
Completed a certified course in Computer with ICSI package
(Course content: Microsoft word, Microsoft excel, Power Point, E- Commerce) from NIIT Kolkata.
Personal Details:
Date of Birth: 26thday of October 1984
Gender: Female / Single
Father's Name: Late Subrata Nag Chowdhury
Nationality: Indian / Hinduism
Languages Known: English, Hindi, Bengali (s/w/r)
Hobbies: Reading Books, Listening to Music, Traveling, Surfing etc
I hereby affirm that all information here is absolutely true to my knowledge
Place:
Date:
(SONIA NAG CHOWDHURY)