Supervisor/Manager

Industry Preference: Logistics Freight

Qualifications Profile

Goal-oriented, multifaceted, and highly organized professional with hands-on experience in freight brokerage and logistics. Expert at negotiating transactions and monitoring transportation services to meet client expectations and demands. Adept at formulating strategic action plans to resolve complex situations and drive operational efficiency. Armed with strong communication and interpersonal skills in interacting with diverse individuals. Technically proficient with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).

Core Competencies

Leadership and Training Client Service and Relations Freight Booking and Scheduling

Regulatory Compliance Full Truck Loading Less than Truck Load (LTL) Shipping

Relevant Experience

Transportation Solutions Inc., San Jose, CA

Transportation Broker Mar 2015–Present

Manage transaction deals between trucking companies and customers

Schedule freight and ensure that trucks stay on course for delivery

Notify customers on the current status of delivery and future truck loads

Take charge of setting up the current office and assisting in installing hardware

Serve as the office’s lead booking broker, responsible for training newly hired brokers

Render services to the substantial carriers and customers composed of trucking companies and owner operators; receiving and distribution facilities; and buyers

Deliver 24 hour a day customer service and daily support to the customer and buyers, as well as record custom tailored updates

Supervise all customers transportation aspects, including on time distribution and proper hauling

Support the management in developing and negotiating freight rates for every load with carriers

Develop a PowerPoint presentation and create a process to train new hires in becoming successful brokers

Other Experience

Macy’s, Santa Clara, CA

Brand Ambassador Jan 2015–Jun 2015

Sales Associate Oct 2014–Dec 2015

Pro Med, Los Gatos, CA

Document Processor/ Driver Jun 2013–Dec 2014

Education

Coursework in Engineering, Dec 2015

De Anza Community College, Cupertino, CA

Professional Development

Certification:

Cardiopulmonary Resuscitation (CPR) Certification, Inactive

Training:

Sales Training Program Brand Ambassador Training, Macy’s

Broker’s Training, TSI

Affiliation

Subaru Ambassador

Award

Boy Scouts of America- Life Scout

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