Supervisor/Manager
Industry Preference: Logistics Freight
Qualifications Profile
Goal-oriented, multifaceted, and highly organized professional with hands-on experience in freight brokerage and logistics. Expert at negotiating transactions and monitoring transportation services to meet client expectations and demands. Adept at formulating strategic action plans to resolve complex situations and drive operational efficiency. Armed with strong communication and interpersonal skills in interacting with diverse individuals. Technically proficient with Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint).
Core Competencies
Leadership and Training Client Service and Relations Freight Booking and Scheduling
Regulatory Compliance Full Truck Loading Less than Truck Load (LTL) Shipping
Relevant Experience
Transportation Solutions Inc., San Jose, CA
Transportation Broker Mar 2015–Present
Manage transaction deals between trucking companies and customers
Schedule freight and ensure that trucks stay on course for delivery
Notify customers on the current status of delivery and future truck loads
Take charge of setting up the current office and assisting in installing hardware
Serve as the office’s lead booking broker, responsible for training newly hired brokers
Render services to the substantial carriers and customers composed of trucking companies and owner operators; receiving and distribution facilities; and buyers
Deliver 24 hour a day customer service and daily support to the customer and buyers, as well as record custom tailored updates
Supervise all customers transportation aspects, including on time distribution and proper hauling
Support the management in developing and negotiating freight rates for every load with carriers
Develop a PowerPoint presentation and create a process to train new hires in becoming successful brokers
Other Experience
Macy’s, Santa Clara, CA
Brand Ambassador Jan 2015–Jun 2015
Sales Associate Oct 2014–Dec 2015
Pro Med, Los Gatos, CA
Document Processor/ Driver Jun 2013–Dec 2014
Education
Coursework in Engineering, Dec 2015
De Anza Community College, Cupertino, CA
Professional Development
Certification:
Cardiopulmonary Resuscitation (CPR) Certification, Inactive
Training:
Sales Training Program Brand Ambassador Training, Macy’s
Broker’s Training, TSI
Affiliation
Subaru Ambassador
Award
Boy Scouts of America- Life Scout