Katrina Overstreet
Lynwood, California 90262
*********************@*****.***
Objective: Seeking a more challenging position in order to utilize my skills and experiences.
Summary: Intermediate clerk with 28 years of experience handling confidential information. Posses high standards of achieving company goals. Self motivated individual with strong work ethics with the ability to complete task in a timely manner.
Highlights: Strong training skills.
Well organized and efficient
Self-motivated and assertive.
Excellent communication skills.
Work well in a high pressure environment.
Skilled with computer systems and software.
Experience: Harbor UCLA Medical Center Torrance, CA
Intermediate Clerk February 1990 to Current
Distributes and reroutes correspondence.
Performs the duties of a receptionist in a courteous and helpful manner.
Manages and triages heavy call volume from clients and other departments.
Assist caregivers by providing clerical support for patients care activities.
Coordinates all incoming and outgoing telephone calls in a timely manner.
Order and maintain supplies and equipment for patient care and management.
Performs reminder calls for patients and send correspondence to patients to follow up on missed appointments.
Demonstrate dependability and flexibility in meetings and scheduling needs of the unit including assignments to the other units.
Operates office machines such as personal computers, printers, telephone, fax machines, copy machines incidental to the performance of assigned duties.
Education: Los Angeles Job Corps
Certificate Typing and 10 Key 1983-1984
David Starr Jordan High School Los Angeles, CA
High School Diploma 1980
References: Available upon request