**+ years of accounting and financial expertise
Budget modeling, forecasting, reporting and analysis of Revenue, Expense, and associated metrics
Broad experience in financial support of Operations, Sales, Marketing, (Wholesale and Retail division)
Proficient in MS Office, Excel, Access, PowerPoint and Word
Financial and support systems include PeopleSoft, SAP, VFRAME, Hyperion Essbase, OSS, EDW, Tableau, and Dispatch One
Strong analytical, communication, and interpersonal skills
Excellent multi-tasking and prioritization skills
Present and communicate to various levels of Management
BBA / Accounting, The University of Texas at Austin
CPA - Inactive
Verizon, Financial Planning & Analysis
2013-Present – Financial/Business Analyst
Provide financial analysis and support for Verizon Enterprise Solutions supporting the GSO (Global Service & Operations) division. An ~$1B service organization including 10K + employees and vendors which provide delivery, service and support directly to the largest Enterprise customers across all product platforms.
Lead for finance team supporting GSO in financial system conversion from CPM (Corporate Performance Management) Cubes to PMR (Performance Management Reporting) Cubes within Essbase.
Provide timely and accurate information regarding actual Employee, Vendor, and Contractor headcount for GSO with variances to Ops Plan, MoM, YoY, and Forecast on a monthly basis.
Derive rolling averages for taxes and benefits percentage for Domestic and International regions.
Created and maintain a detailed tool to be utilized for price outs, transfers, etc. by employee, contractor and vendor. This tool is a key reporting item and forecasting support document for all groups with GSO.
Responsible for submitting all changes to Hierarchy for GSO and maintaining structure true to functions performed/how operations are being managed.
Resource request support: includes review and oversight of requests, maintaining the WRR (Weekly Resource Requests) database, assigning PID (Personal ID) tracking numbers.
Approving headcount requisitions for GSO flowing through the OneHR/VZ Careers system.
Primary financial support for the Delivery organization which provides ordering, installation for customers via onshore and offshore resources. This includes being responsible for monthly reporting, forecasting, vendor analysis and any headcount related or business case support needed from a financial perspective.
Verizon Business, Financial Planning & Analysis
2006-2013 – Coordinator
Provided financial analysis and support for CPE (Customer Premise Equipment).
Originally supported the Great Lakes Region responsibilities expanded to include the Midwest, Gulf States, Potomac, and Virginia areas.
Prepared monthly analysis of revenue, expense, gross margin, and net margin by manager, division, and line of business.
Provided timely and accurate support of monthly accounting close in Dispatch One and PeopleSoft.
Developed and published recurring reports, including narratives, normalizations and project margin reviews.
Identified issues and trends, analyzed root causes and recommended corrective action as needed.
Prepared monthly journal entries including accruals and reclasses.
Assured balance sheet accounts are properly stated with respect to prepaid expenses.
Opened projects with budgeted revenue and expense according to quotes. Tracked actual expense and assured revenue is being recognized according to percentage completion method.
Verizon, Financial Planning & Analysis
1999-2006 – Specialist
Provided financial support for the PA/DE Region. Specifically the Sales area covering all PA/DE CSSCs (Customer Sales Solution Centers) and BSSCs (Business Sales Solution Centers) for 2007.
Added additional responsibilities to include supporting the TX and MO Customer Sales Support Centers, VZ Avenue, and AFNI for the Southwest Retail Markets. 2004-2006
Responsible for providing Business Analysis Finance support to three Director Teams in the Consumer National Sales Support Centers (Directory Service & Support Centers, Support and Response Centers, and the National Sales & Support-Operations organizations).
Built, managed and presented annual budgets to leadership.
Compiled monthly incurred expense, best view projections, budget transfers, and various ad hoc financial reporting.
Monthly expense and headcount analysis, variance explanations to Budget and Best Views.
Presented monthly operational expense results and Best Views to Directors.
Maintained financial hierarchy through OSS changes and hierarchy updates to insure accurate financial reporting.
Coordinated monthly cost and financial close processes to meet corporate deadlines.
Created financial business case models in support of capital requirements.
GTE, Vender Cost Management
1997-1999 – Staff Administrator
Project Lead for overseeing 23 local and ancillary vendors in addition to 13 PICC vendors.
Served as an escalation point for six vender cost verifiers.
Coached analysts and coordinators in the local group to meet objectives such as insuring all invoices were verified timely and accurately by using tools such as CBP, Tariffs, and Contracts.
Worked closely with Vendor Management and Business Analysts. Represented Vender Cost in meetings to ensure that our verification needs such as Call Detail Records (CDRs) were included in Contracts/SOWs.
Called upon for a special project to relocate the existing Card Services MBS/IBS billing system from the Card Services location to the Grapevine facility. Through this project, processes were reviewed and improved to better accommodate the new environment.
GTE, GTE Card Services
1994-1997 – Financial Analyst
Served as liaison between Card Services and the following areas of Directories: Treasury, A/P, Revenue, Procurement, Corporate Accounting, Tax, HR, Fixed Assets, and Budget & Analysis.
Developed and organized an accounting area for a start up venture that passed an internal audit with an opinion statement of “A good” with no recommendations for improvements or significant findings. This audit covered Revenue, Expenditure, Financial Reporting and Conversion Cycles.
Responsible for one direct report, (Financial Assistant) as well as supervised temporaries.
1991-1994 – Controller
Completely responsible for all aspects of accounting.
In addition to the responsibilities given at Prophecy Corp. below, increased interaction with all facets of the company including production, customer service, and design. Together, these additional responsibilities along with significant previous experience enabled me to further develop leadership skills in a corporate environment.
1985-1991 – Assistant Controller
Coordination and preparation of annual budgets, weekly cash flow projections, monthly financial statements, account analysis, and International Letters of Credit.
Responsible for fixed assets, maintaining bank accounts and wire transfers between bank accounts, and special projects.
Full accountability for all aspects of the general ledger including notes payable, inventory valuation, audit work paper preparation, and income taxes.
Prepared and/or collected all information for franchise, federal, and state income tax returns.
Supervised accounting staff of six people including General Ledger, Accounts Payable, Accounts Receivable, Payroll, and Cost Accounting.
Responsible for retail sales, cost of goods sold and inventory reporting for four outlet stores.
Boy Scouts of America
Hebron High School Band -Verizon Volunteer Incentive Program (VIP)
Creek Valley Middle School Band - Verizon Volunteer Incentive Program (VIP)