Customer Service Medical

AMRITA SHERCHAN

** ******** ***,

Somerville, MA 02145

Cell: 617-***-****

Email: ******.*********@*****.***

EDUCATION:

University of Massachusetts, Amherst 2013 - May 2017

John and Abigail Adam Recipient

Bachelor of Social Science in Public Health

Collateral Field: Psychology

Somerville High School 2009 - June 2013

College Preparatory Curriculum, Class of 2013

Course load includes Honor and Advanced Placement classes

SKILLS:

Computer: Proficient in Microsoft Word, PowerPoint, and Excel.

Some knowledge of Microsoft Access.

Language: Fluent in Nepali and Hindi,

Knowledge of Spanish (3 years)

Personal: Self-motivated team player with strong interpersonal, problem solving, and communication skills

EMPLOYMENT HISTORY:

Server – Gyu-Kaku Restaurant June 2015 – Present

Cambridge, MA

Took orders for customers, delivered food to tables, buss tables

Memorized ingredients in all food and drink items on the menu

Multitasked while working in a team environment

Have experience hosting by taking phone calls for reservations and assigning tables for the customers

Student Aide – Microbiology Department in UMass Amherst January 2014 – May 2014

Amherst, MA

Created media where bacteria can later grow and help make biochemical compound using instructions

Helped research assistants in any shape or form

Made sure all the lab equipments are clean and sanitized

Impact Member and Model – Hollister October 2013 – January 2014

Boston, MA

Assisted customers with transactions and any basic needs

Organized the inventory and informed any loss or damage in goods

Provided excellent customer service by being interpersonal and welcoming

EXTRACURRICULAR CTIVITIES:

Multicultural Greek Counsel, Community Service Chair, Secretary– Kappa Phi Lambda April 2014 – May 2017

Recruited new members every semester that represented the goals and values of the sorority

Gave back to the community through volunteering

Raised awareness of women’s right, poverty and childcare by organizing fundraisers

Helped keep all the members updated of the weekly news and events

Booked space and organized locations for planned events

Acted as liaison between the sorority and other student body groups

VOLUNTEER EXPERIENCE:

Amherst Soup Kitchen April 2013 – May 2017

Cooked and served food for people in need

Handmade bags and organized clothes drive for homeless people

Run4Fun Program January 2014- May 2014

Educated 3rd and 4th graders about the importance of being physically fit and healthy

Taught the students about running sports such as cross country, relay race, and soccer

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