Aly Mohamed Abdulaaty
I'm highly motivated individual who is prepared to use the knowledge that I've collected from training as well as the experience in my area of competence and enriches my knowledge, and gives me an opportunity to be part of a team that contributes towards the development of the organization. Articulated and hardworking customer care counselor and have priceless expertise of supplying customers with a professional and client service. Capable to surpass their anticipation, Excellent client facing and disadvantage and to ensure elevated rates of customer satisfaction abilities as well as a solid team player with comprehension and an appreciation of the value of customer attention as a function in a company. EDUCATION
MBA in progress
ESLSCA Business School
Faculty of Commerce Alexandria University, Egypt
Major Accounting - Good Degree
Sales Fundamentals from Notting Hill College.
ITI (Information Technology Institute) English
Scholarship with Berlitz from Alexandria University. Mini MBA Certified from Notting Hill College,
Eton University and Egyptian American Center.
2015 – Present
Team Leader Sales Executive & Customer service
WE - TE Data – Telecomegypt
Present and sell company products and services to current and new clients.
Listening to customer requirements analyze their needs and offer adapted solutions.
Explain the products need and how the product works. Managing information and general administration support. Monitoring and reporting work daily.
Manage, organize, and update relevant data using database applications.
Answer all the questions of their customers.
Marital Status: Single
Military Status: postponed
Date of Birth: 29 Sept 1991
46 Wingat st, Alexandria
Establish, develop and maintain business relationships with current customers and prospective customers in the assigned market segment to generate new business for the organization’s products/services
prepare batches of invoices for data entry
process backup reports after data entry
print and distribute monthly financial reports
Take appropriate action to efficiently resolve issues to existing and prospective customers
Research sources for developing prospective customers and for information to determine their potential
Develop clear and effective written proposals/quotations for current and prospective customers
Expedite the resolution of customer problems and complaints Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
Contributes to team effort by accomplishing related results as needed.
Conducted a minimum of 5 sales presentations per week by physical visits to customer locations
Performed professional presentations or demonstrations of company product(s)/service(s) while on site
Penetrated all targeted accounts and radiate sales from within client base
Emphasized product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports Built and fostered a network of referrals to create new opportunities for revenue growth.
Generated and developed new customer accounts to increase revenue
Ensured follow up by passing leads to Account Managers with calls-to- action, dates, complete profile information, and sources Always maintained professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner Actively managed call schedule to adequately covered assigned territory in a time- efficient manner
Followed up and checking all orders
SwiftFuture, Software Development & Web Hosting
Complex Problem Solving
Effective use of time