Field Service Engineer

Curriculum vitae

PINTU SARKAR

S/O. Shri Samar Sarkar.

Sarada Pally

P.O:- Andal, P.S:- Andal

Dist: - Paschim Bardhaman

State: - West Bengal

Contact No.: 801-***-****,863-***-****

E-mail:-****************@*****.***

Career Objective

Consider my professional skill and academics. I am looking forward for a challenging job in all sectors where I can unleash potential and to get a chance for bright future.

Educational Qualification

Matriculation from W.B.B.S.E (W.B) in the year 2003 .

Intermediate in Arts from W.B.C.H.S.E (W.B) in the year 2005.

Graduation in Arts from University of Burdwan in the year 2012.

TECHNICAL QUALIFICATION

Diploma in Mechanical Engineering in the year 2015 with 77.00 %.

EXPERIENCE

Now I have been working in Garuda Power Pvt. Ltd( An authorized dealer of Cummins India Limited) since 19th Nov 2015 to till now.

Details of 2(Two) years 7 months of value added experience on Cummins engine.

# 2(Two) years 7 months experience in field service engineer at under Eastern Coal Fields Limited (Rajmahal Project, Jambad project, Khottardih,Shankarpur) mines large fleet of 85T, 100T, drill, dozers & water tanker (NT/NTA855 both small & big cam, KT/KTA1150, KTTA19, KTA38, VT28, 6BT, 6CT)

# Experience in Cummins Electronic engines QST30, QSB 5.9,QSL

(HPI) equipped on various equipments like BEML 100Te dumper, Crane etc.

# 6 months exp in G.K.N Drive Line India Pvt Ltd.(Chennai).

SPECIAL TRAINING

H.H.P Engine Training in Cummins technical traning center pune or noida. (Training ID 810711614 HAC) .

KEY RESPONSIBILITY/ ACCOUNTABILITY AREAS:

# To Look after MARC (24X7) BEML at ECL rajmahal .

# To ensure customer satisfaction by timely complaint resolution (MTTR).

# Capability building, monitoring, controlling & improving field service activity.

# To ensure timely availability of spare parts covering all models.

# To handle customer complain & failure investigation / defect diagnosing & warranty issues.

# To solve problems and resolve conflicts of the customers.

# To support OEMs on technical front.

# To build & manage relationships with all customers.

IT EXPOSURE:

Operating System: I have experience in using Windows XP, windows7, MS Office etc.

Personal Details

Name : Pintu Sarkar.

Father s Name : Shri Samar Sarkar.

Date of Birth : 29th April 1988.

Sex : Male

Marital Status : Married.

Nationality : Indian

Religion : Hindu

Language known : English, Hindi & Bengali.

PRESENT STATUS:

Present Organization:Garuda Power Pvt. Limited (An authorized dealer of Cummins India Limited)

Present Location: ASANSOL, WEST BENGAL

Present Designation:Sr. Service Engineer.

Notice Period:30 days

Declaration

I do hereby declare all the statements are true & Correct to the best of my knowledge & Belief.

Date:- (Pintu Sarkar)

Place:-Andal Signature

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