Administrative Assistant Customer Service
Resume:
KATHLEEN LEONARD
Brooksville, FL 34601
*********@*****.***\352-***-****
I would like to find a career that I can be useful, and use my experience to benefit myself, and my employer.
EXPERIENCE
October 2008 to March 2017
Premier Adult Medical Care-Receptionist
4428 Commercial Way, Spring Hill, FL 34606
Greet patient, and visitors. Answer phones. Check patients in and out. Schedule, and reschedule appointments. Data entry and maintaining electronic medical records. Verify insurance, deductibles, co-pay, and services covered. Collect payments due, and process daily deposits. Operate credit card machine, and other office machines as necessary. Keep office neat, and clean. Other duties as instructed by Doctor. September 2007 to January,2008
HPH Hospice-Team Clerk
698 Broad St
Brooksville, FL 34601
Answer phones take messages, fax orders to appropriate Doctors’ offices for signature, and track outstanding orders. Maintain files, process bills for payment, data Entry. Other duties as necessary.
May 2007 to September 2007
Spherion Staffing-Temporary Employee
33 Ponce De Leon Blvd
Brooksville, FL 34601
Clerical/General office duties for assigned employer (HPH Hospice). December 1995 to November 2000
Kanes Furniture-Administrative Assistant
And Accounts Payable Clerk
5700 70th Ave. N.
Pinellas Park, FL 33781
Admin. Assist. Supervise Customer Pick-up area. Answer phones, process Driver Payroll, process daily weekly, and monthly reports. Help in Quality control when necessary. Manage set up of new store inventory. Other duties as assigned. Accounts Payable Clerk-Process invoices for Accessories and carpet for payment for purchase orders. Cover switchboard for Receptionist when needed. 2
February 1995 to December 1995
Publix Supermarket-Customer Service Cashier
3700 4th St. N.
St. Petersburg, FL 33704
Process customers purchases, operate POS system. Balance drawer. Answer phones, sort mail, cash checks.
October 1986-December 1995
Orkin Pest Control-Office Manager
3755 68th Ave N.
Pinellas Park, FL 33781
Answer phones take messages & relay to appropriate Technician, or Manager. Run daily, weekly, and monthly status reports. Accounts payable, and accounts receivable. Communicates with different department within the Home Office, Regional Offices, and District Offices. Process draw, commission, and hourly payroll. Maintain files. Process daily deposits. Sort mail and distribute to proper department. Other duties as necessary. February 1986 to October 1986
Kampas Kids Daycare-Teacher
Clearwater, FL
Create Lesson Plans, and display boards. Serve lunches & clean up. Supervise all activities. Other duties as necessary
November 1985 to February 1986
Faith Lutheran Pre-School-Teacher’s Assist.
Sebring, FL
Help implement lesson plans, supervise activities, and nap times. Prepare snacks, and lunch. Other duties as necessary
EDUCATION
JUNE 1986
Certificate-Early Childhood Education
South Florida Community College
600 College Dr.
Avon Park, FL 33825
JUNE 1985
High School Diploma
AVON PARK HIGH SCHOOL
600 E. MAIN ST.
AVON PARK, FL 33825
3
SKILLS
• Type 50 WPM
• 10 key by touch
• Quick learner
• Dependable
• Personable
• Team player
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