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Customer Service Administrative Assistant

Abu Dhabi, AZ, United Arab Emirates
September 09, 2018

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Reem Abendeh



Personal information

Date and Place of Birth: Oct 21, 1988– Irbid

Gender: Female

Marital Status: Married

Religion: Muslim

Nationality: Jordanian.

Address: Abu Dhabi, UAE

Phone #: +971*********, +971-*********



To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Distinguished Skill

Highly skilled in front desk duties.

In-depth knowledge of answering telephone calls on multi-line system

Demonstrated ability to interact with Customers

Able to multitask and work in a fast pace environment

Excellent customer service skills

Bilingual English/Arabic

Working knowledge with computers and Microsoft Windows, Word and Excel.


B.SC in Archaeology

Date Course Completed: Jun 4, - 2012

Yarmouk University

Address: 009**********, fax 009**********, P.O.Box (566)

E-mail:, Irbid Jordan

Training course in hospital management Date Course Completed: Jul 15, 2008 Granada College

The training period 6 months

Address: 009***-*******, fax 009***-*******, P.O.Box (1900) Irbid Jordan

Professional Experience:

Reliance property management,

September 2015 – March 2017.

As Receptionist

answer telephone, screen and direct calls

provide information to callers

greet persons entering organization

direct persons to correct destination

deal with queries from the public and customers

ensure knowledge of staff movements in and out of organization

monitor visitor access

prepare correspondence and documents

Beit Ras Charity Association,

March 2012- April 2014.

As School Administrative Assistant

Handled environment with constant interruptions, while maintaining good judgment regarding priority tasks, safety issues and overall support

Multitasked and greeted visitors, maintained a welcomed, respected and pleasant community

Maintained office environment and still collect precise information regarding dismissal

Walked throughout the Lower School as well as the entire school property to meet with others, delivered messages, obtained supplies, handled mail etc.

Applied common sense understanding to carry out instructions furnished in written or oral form. Ascertained which people need immediate assistance and act accordingly

Used office equipment and have a willingness to learn new programs/functions as they become available

Performed other duties as required to maintain the school program, support director, teachers and provide services for students


*Arabic (mother tongue)

*English (spoken. Read and written)


MS Office “Power User”

Spirit of Team

Good Command of Learning

Adept Written/Verbal Communicator

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